What are the responsibilities and job description for the Front Office Supervisor position at AC South San Francisco/Oyster Point?

THE HOURLY RATE FOR THIS POSITION IS AT $25.00 PER HOUR

Nationally : $16.00 - $18.20 / hour

Rate depends upon state / market and experience

Position : Front Desk Supervisor

Department : Property

Hourly

Position Reports to : General Manager

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Supervisor.

What will you be doing most days?

Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay

Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow

Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity

Anticipate guests' needs and go out of your way to maximize the guest experience

Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures

Maintain proficient administration of the hotel's electronic reservation system

Maintain compliance with hotel safety programs and procedures, including emergency and security systems

Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner

What are the requirements for this position?

You have 2 years' experience working in a front desk / receptionist type role

You love working with people and will go above and beyond for each guests' needs

You work well with others and enjoying working and being part of a team

You have excellent oral, written, and interpersonal communication skills

You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners : Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Salary : $16 - $18

Apply for this job

Receive alerts for other Front Office Supervisor job openings

Front Office Supervisor

What are the responsibilities and job description for the Front Office Supervisor position at AC South San Francisco/Oyster Point?

What is the career path for a Front Office Supervisor?

Sign up to receive alerts about other jobs with skills like those required for the Front Office Supervisor.

Not the job you're looking for? Here are some other Front Office Supervisor jobs in the South San Francisco, CA area that may be a better fit.

We don't have any other Front Office Supervisor jobs in the South San Francisco, CA area right now.

AI Assistant is available now!