Administrative Assistant

• Responsible to: Shall be responsible to Office Manager/Administrator
• Minimum Qualifications/Requirements:
• The front office assistant must be knowledgeable of all techniques and procedures performed within our clinics and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks in a friendly, professional manner.
• The front office assistant must be knowledgeable of all techniques and procedures performed within our clinics and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks in a friendly, professional manner.
• Proficient in typing, office machines, computers and general office duties.
• Demonstrate knowledge of medical terms and excellent skills in spelling, punctuation and proper grammar.
• Demonstrate an ability to interact in a team environment.
• Demonstrate a highly-developed sense of confidentiality and responsibility.
• Competent and tactful in dealing with the clients and other staff members; i.e. telephone and face-to-face contacts.
• Will work extra hours when business necessitates.
• Maintain prompt work hours with immediate notification to the Support Services Coordinator or Department Head about absences or tardiness.

III. General Duties/Responsibilities: Greet and assist clients with the completion of required paperwork

• Understand support staff functions and general responsibilities to maintain information for the Clinic as a team.
• Assist in carrying out other responsibilities of the front office set forth in the general job description outside of their area of primary responsibility.
• Assist and recognize emergency and priority situations that may require working outside their area of primary responsibility
• Recognize the primary role is in the processing of information designated to enhance the quality of work carried out for the consumer.
• All other job duties as deemed appropriate by management
• Specific Duties/Responsibilities:
• Prepare a record of deposit for all payments daily.
• Print and organize clients’ packets.
• Assist with credentialing and credentialing of MD’s and therapists.
• Assist in all areas of support staff in record management, including file and chart maintenance.
• Demonstrate a working knowledge of diagnostic and procedure codes.
• Serve as a primary backup in all areas of the front desk and reception.
• Assist with scanning of clients’ records to the database of agency’s EMR
• Respond to emergency situations as may be presented within the building assist in notifying the emergency team.
• Maintain confidentiality of consumers’ Protected Health Information (PHI) as according to Standards of HIPAA.
• Participate in the Center’s continuous quality improvement processes
• Participate in administrative meetings.
• Maintain professional skills through continuing education.
• HOURS: (20-30) hours per weekAdministrative Duties:

• Scheduling
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors

Working days:

• Monday
• Tuesday
• Thursday
• Wednesday
• Friday

Typical end time:

• 7PM

Typical start time:

• 10AM

Work Remotely: No

• Benefits:
• Massachusetts Health Connector insurance plan, dental plan, and vision plan with 70% / 30% cost-share between ACA and the employee
• Paid-time-off with total accumulation of 84 hours per year, with unused hours rolled-over to the following year
• 401(k) Retirement Fund benefit in which ACA will match employee contributions of 100% of the first 4% of the employee contribution per pay period, which is vested immediately.
• 11 paid holidays
• Short-term and long-term disability insurance with Colonial Life.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• data entry: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)
• Typing: 1 year (Preferred)

Language:

• English/Spanish (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $16 - $18