Property Manager

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Property Manager provides property management services while maintaining the integrity of the physical asset and maximizing the returns from the asset in accordance with the program guidelines. They provide supervision, guidance and support and are responsible for ensuring that the standards and priorities of Acacia Network are met.

KEY ESSENTIAL FUNCTIONS

• Management of all operations of residential HUD, Sec 8, LIHTC, and Condominium (Boards) Properties including but not limited to: Supervising and communicate effectively with all Maintenance, Leasing and Property Management Staff to ensure compliance of all policies and procedures
• Oversee the screening applicants for occupancy in accordance with state and federal guidelines for specific property
• Organize, facilitate, and ensure properties are prepared for REAL and REAC Inspections, R/S, R/C, ECB, DOB and DHCR, FDNY, HPD, etc.
• Ensuring the properties are clean, in good repair, and free of violations, and is responsible for managing, tracking and clearing building violations to ensure property remains in compliance
• Service oriented and possess the ability to work with and understand problems and attitudes of clients and staff.
• Understand and manage the properties budgetary process as it relates to operating and capital expenditure budget.
• Manage assigned portfolio with expertise and efficiency to achieve financial and operational objectives; increase and maintain overall quality of life; develop and maintain tenant/landlord relations; monitor conditions and capacity of building systems; effectively address issues as they arise.
• Monitor all HPD violations for assigned portfolio and address accordingly. Incoming violations must be addressed prior to completion/certification date while lowering overall HPD violations count, portfolio-wide.
• Prepare for HPD Dismissal Inspections by eliminating listed violations in a strategic and efficient manner. Ensure tenant-access through proper notifications.
• Prepare for weekly staff meetings and present information/documents in a clear and organized manner.
• Respond to resident issues/inquiries in a timely and professional manner whether by phone, in-person, or email.
• Respond to interdepartmental requests/inquiries in a timely and professional manner.
• Update your direct supervisor of overall building conditions, especially but not limited to building systems malfunctions (elevator, boiler, standpipe, etc.). Provide weekly status reports for management and at minimum monthly management and funder required reports.
• Accessible via phone and/or email at all times to address emergency issues.
• Develop and maintain positive tenant relations; manage and meet expectations regarding overall quality of life, cleanliness, workmanship and responsiveness.
• Provide outstanding customer service to residents while promoting relations among residents and staff, as well as Property Managers. Candidate must be responsible for taking care of various needs of the property, including regularly inspecting the grounds, facilities, and equipment to ensure that it is safe and maintained. Meet with residents to handle complaints and requests for repairs and ensure that they are properly provided.
• Meet all deadlines and perform other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Property Management Experience: 4-7 years’ experience managing residential HUD, Sec 8, LIHTC, and/or Condominium (Boards) Properties.
• REAC Inspections Experience
• REAL Inspections (R/S, R/C, ECB, DOB and DHC)
• English and Spanish (Preferred)
• RAM, COS, LITHC & CMM Certification preferred
• YARDI Property Management Software, intermediate
• Standard Microsoft Office & Internet
• PROPERTY MANAGER MUST BE ON SITE
• Ability to communicate effectively, both verbally and in writing.

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.