TRAUMA INFORMED PATIENT NAVIGATOR

Casa Maria

Trauma Informed Patient Navigator Bronx, NY : 7 / 2 / 2024

Job Description

Job ID# : 3950

Job Category : Casa Maria

Position Type : Full Time

Details : Job description

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

POSITION OVERVIEW :

The Navigator's role is to provide support in implementing Trauma Informed Care (TIC) services and engaging / retaining patients in services. Peers will assist in strengthening the clinics capacity to integrate trauma informed care into the current workflow, culture, environment and delivery of HIV care and supportive services. Peers will assist patients in navigating the medical system to complete a medical evaluation and initiate ART and / or hepatitis C treatment. The Navigator reinforces health promotion education with the patients and provides support to the patient throughout the process. The Navigator attends and schedules clinic visits with the patients and assists the clinical providers with managing the patients and clinic sessions. The Navigator is responsible for assisting with meeting data entry and reporting requirements for grant funding agencies. This position includesno managerial or supervisory responsibilities.

Pays : $15-$20 per hour

KEY ESSENTIAL FUNCTIONS :

Explains to patients what to expect from medical and other service appointments

Explains to patients what to expect from TIC screening, Brief education, and psychoeducation

Advocates to patients the advantages of obtaining full range of appropriate TIC services

Describes the benefits of the screening and brief education session

Describe the benefits of psychoeducation classes

Describes the role of Trauma Informed Care in self-management of chronic conditions

Educates patients on harm reduction and safer injection principles

Support the education of patients on laws regarding syringe exchange

Track Patient progress through TIC services, including follow-up with patients before, between, and after the individual or group psychoeducation classes

Attends case conferences and reports summaries of their work with the patient to the multi-disciplinary team

Identify barriers to care and / or to adherence and retention in care, including TIC services; work with the multidisciplinary team to address these barriers

Assist patients on hepatitis C treatment by providing support for patients while on hepatitis C treatment, by providing assistance in managing side effects or other problems

Attend and assist in coordinating support group

Track prescriptions and refills

Assist and coordinate outreach events

Identify new individuals for testing and linkage to care and treatment

Promote services offered within the network such as Mental Health, Health Home, Detox, Rehab, Methadone and additional services.

Assist with the intake of new clients to program.

Coordinate with other service providers to ensure that patients are also receiving / being assisted with social services

Sets appointments, create appointment reminders, and reschedule appointments when needed

Escorts patients to appointments within the agency, including TIC services

Escort or accompany patients to referral appointments in the community

Arrange transportation for patients

REQUIREMENTS :

High School Diploma or equivalent required

AI Peer Certification Preferred

Must initiate peer certification process within 30-45 days of hire

Must attend TIC related trainings, meetings and TIC projects including the review of P&P, work flows and program implementation and evaluation

Shared lived experience in HIV, Harm Reduction and / or Hepatitis C

Experience navigating systems for individuals with chronic illnesses

Bilingual Spanish speaking a plus.

Job Type : Full-time

Pay : $15.00 - $20.00 per hour

Job Requirements

Salary : $15 - $20