Receptionist, Music School, Part-time, PTO

West Michigan's largest private music lesson school is now hiring a part-time Receptionist/Student Service Coordinator to work at our Grand Rapids location and occasionally at our Jenison location as needed. The receptionist/student service coordinator will perform a variety of tasks under the supervision of the school Manager.

If you love people, if you love kids, if you have a passion for doing a good job, then this is the Receptionist job for you.

$18-20 per hour to start with raises based on performance evaluations, plus bonuses and a profit sharing program.

We offer 40 hours Paid Time Off, bonuses, and a profit sharing program.

Must be willing to work as needed at both locations and be available for two evening shifts (4-9) and a Saturday shift every weekend (9-5).

Knowledge of music and/or playing an instrument is not required.

RECEPTIONIST/STUDENT SERVICE COORDINATOR Approximately 18-20 hours per week:

Includes weekday closer shifts (4-9pm) and one Saturday shift (9-5). Potential to grow into a full-time position.

• Weekday shifts 4:00-9:00 two night/week
• Saturday 9:00-5:00 every weekend
• Great high paying part time position

FRONT DESK/RECEPTIONIST JOB DUTIES:

• Answering phones (Looking for the GOLDEN VOICE, one that sounds amazing on the phone with a great tone and excitement for our customers.)
• Managing details (Requires a great memory.)
• An ability to sell yourself as well as selling our services as the best music lesson experience in West Michigan. (Looking for a people person.)
• Note: If you do not like sales, please do not apply. Selling our school on the phone to potential clients is one of the most important parts of this position.
• Registering clients
• Processing paperwork
• Cleaning
• Communicating with teachers, staff and clients.
• Daily interaction with kids (ages 5 ) and their parents.
• Providing over-the-top customer service to everyone who walks through the Academy doors, making them feel welcomed, heard, and appreciated.
• Scheduling needs for over 800 students and more than 40 teachers. High attention to detail and strong communication skills are necessary.
• Ability to follow directions, multi-task, meet deadlines, and achieve monthly registration goals.
• Independent problem solving
• Keeping the overall appearance and look of the Academy consistent with the image and culture of the Academy.

RECEPTIONIST/STUDENT SERVICE COORDINATOR IDEAL EXPERIENCE:

• Restaurant,
• Hospitality
• Retail
• Medical office
• Veterinarian office
• Salon
• Any position that is fast paced, with a lot of interaction with the public.

RECEPTIONIST/STUDENT SERVICE COORDINATOR IDEAL TRAITS:

· People person

· Great memory (forgetful types need not apply)

· Good with Microsoft office and Google products

· Great phone skills

· Ability to work alone

· Ability to multi task and keep up with lots of details

· Ability to manage a fast paced environment

Hours: Weekday evening and weekend day shift, but must have some evening availability to occasionally help cover other closer shifts when needed.

Please do not email, text, or phone the Academy offices regarding this position. Doing so will eliminate you as a candidate.

Job Type: Part-time

Expected hours: 18 – 20 per week

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 18 – 20 per week

Benefits:

• Employee discount
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend

Application Question(s):

• Briefly explain why you are interested in this position.
• Are you able to work every Saturday 9-5 plus at least two shifts/week 4-9?

Experience:

• Customer service: 2 years (Required)
• Google Docs: 1 year (Required)

Ability to Commute:

• Grand Rapids, MI 49546 (Required)

Work Location: In person

Salary : $18 - $20