What are the responsibilities and job description for the Operational Supervisor position at Acadiana Mall?
An operations supervisor is responsible for overseeing the day-to-day operations of a department or facility, ensuring smooth workflow, managing staff performance, and maintaining compliance with company policies by planning, directing, and coordinating activities to achieve operational goals, including tasks like scheduling, training employees, monitoring production, resolving issues, and reporting on key performance metrics; essentially acting as a leader on the ground level to optimize efficiency and productivity within their assigned area.
- Providing training and development opportunities
- Addressing employee concerns and resolving conflicts
- Monitoring daily operations to identify potential issues and bottlenecks
- Ensuring adherence to company policies, safety standards, and quality control procedures
- Optimizing workflow processes to improve efficiency
- Implementing process improvements and cost-saving measures
- Communicating effectively with other departments
- Coordinating with other supervisors to ensure smooth cross-functional operations
- Addressing customer concerns and providing timely resolution
- Required Skills and Qualifications:
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Analytical and problem-solving skills
- Attention to detail and ability to maintain accuracy
- Experience in managing teams within a similar operational environment
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $15