What are the responsibilities and job description for the Accounts Receivable and Billing (ARB) Specialist position at Acara Solutions?
Are you an Accounts Receivable and Billing (ARB) Specialist who is looking to join one of the top companies within the Energy and gas Industry?Are you looking to further your career and grow?Do you have experience in Microsoft and Excel?If you answered yes to those three questions, then apply today!Acara Solutions is seeking highly qualified candidates to work Onsite with our client in San Antonio, TX. Interested?Here's what you'd do : -Assists client customers with information regarding customer accounts. -Processes orders to satisfy customer requests, researches billing-related issues, assesses charges for service connections, and works emergency Call Duty. -Serves as a resource in investigating and resolving issues related to customer billing and collection of accounts receivable, including research and analysis of gas, electric, and non-commodity accounts, products, services, and collection activities.-Keeps records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken-Checks to ensure that appropriate steps are taken to resolve customers' concerns.-Arranges for billing.-Refers unresolved customer grievances to designated departments for further investigation.-Contact customers to respond to inquiries or to notify them of any past due or uncollected items.-Resolves customers' service or billing complaints by performing activities such as refunding money and adjusting bills.-Analyzes information and evaluates results to choose the best solution to solve problems.-Review account for historical transactions.-Obtains and examines all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.-Assist customers and complete work assignments with minimal oversight or supervision.-Performs other duties as assigned.Here's what you'll get : Pay : $19.00 / hr.Hours : 40 hrs / WeekLength : Temp (12 Months) Sound like a good fit? APPLY TODAY About Acara SolutionsAcara is a premier provider of recruiting and workforce solutions. We help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.Required Skills / Qualifications : -High School Diploma or GED-Minimum of 2 years experience in Microsoft, and Excel.-Minimum of 2 years experience in the online billing system using SAP.Preferred Skills / Qualifications : -Minimum of 2 years speaking, reading, and writing in Spanish and English-Proficient in Word, PowerPoint, and Outlook. -Proficient communication with both internal and external customers through telephone or walk-in officeAdditional Information : -Upon offer of employment, the individual will be subject to a background check and a drug screen. -In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Salary : $19
