Deputy Director Large Business Tax, London

HMRC

Location

Croydon, Stratford

Job Summary

The Deputy Director (DD) will be a proven leader who will play a key role in the continued development and delivery of our Large Business Compliance Strategy, will help build the capability and skills of our people, and will motivate our people to deliver great service outcomes for our customers.

The DD will be one of the most senior tax professionals in the Department, will play a key part in leading delivery of high-quality tax compliance outcomes, both within the directorate, and also working alongside colleagues across HMRC.

In addition, as part of HMRC’s senior leadership in London, the DD will be influential in moulding the future of the Department in Stratford and Croydon. Therefore, alongside strong leadership skills, the role requires excellent stakeholder management and a broad tax technical understanding. The DD will have a passion for developing colleagues and leaders of the future, promoting an empowering culture that gives their teams space and authority to deliver and rewards innovation and initiative. The DD will engage with key customers and stakeholders, particularly in relation to the most complex and challenging tax technical cases.

The Deputy Director (DD) will lead delivery of Large Business (LB) London performance measures in line with the LB business plan, with colleagues within the directorate, but also working alongside colleagues across HMRC. The DD will need to engage with CCG and wider HMRC colleagues to influence and deliver cross-CCG initiatives and priorities.

Job Description

Key Responsibilities

• A member of the Large Business Senior Leadership Team, contributing to the corporate and collective leadership of the directorate; developing, determining and leading LB strategic direction.
• Lead the LB London region, setting the strategic, inclusive cultural and behavioural direction to deliver LB objectives.
• As one of the department’s senior leaders, inspire people and help to build an inclusive culture within our regional centres and create a great place for all of our people to work.
• Play an active role as a senior leader in LB and across HMRC, setting strategic direction, driving innovation, leading capability building and taking specific responsibility for an LB SLT portfolio.
• Ensure resources are deployed flexibly and effectively, in line with the highest propriety risks and, working with other areas of LB, balance priorities effectively.
• Overall management responsibility for all staff, approx.300, in their locations.
• Direct line management of SCS (PB1) Deputy Director’s Compliance who have responsibility for key compliance work within LB and across CCG.
• Manage regional delivery, finances and budget, ensuring appropriate governance and cost control.
• Resolve significant, sensitive or potentially high-profile complaints and other compliance issues, using judgement and experience to handle swiftly and carefully.
  
  

Person specification

The successful candidate will possess recent compliance experience of working on the complex tax issues HMRC handles, and the ability to quickly develop an understanding of the Large Business operating model.

Essential Criteria

• Excellent leadership skills with the ability to nurture and build capability within teams and the ability to motivate people towards stretching goals and inspire the team and delivery partners to engage fully with our business plans and HMRC’s long term vision.
• Experience of formulating, leading and implementing strategies, policies and programmes which cross organisational boundaries.
• The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations
• Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution.
• Compliance experience of working on the most challenging and complex tax technical issues, and the ability to quickly develop an understanding of the Large Business operating model.
• Excellent communication and influencing skills to engage confidently in a wide range of situations.
  
  

Essential Qualifications

• Core Professional Training or be 'Fully Trained' Inspectors or Chartered Tax Adviser, AIIT (Including Paper 4*) or CCAB or a Consultative Committee of Accountancy Bodies membership qualification e.g. Institute of Chartered Accountants of England & Wales (ICAEW), Institute of Chartered Accountants in Scotland (ICAS), Chartered Institute of Public Finance
  
  

or

• Accountancy (CIPFA) or, Association of Chartered Certified Accountants (ACCA) Tax professional learning and CPD – ensuring up to date and share expertise with HMRC colleagues