What are the responsibilities and job description for the Director of Clinical Operations position at Accel Therapies?
Job Description
The Head of Medical Operations plays a crucial role in managing all aspects of our center's operations. This includes taking care of our clients, supporting our staff, and ensuring everything runs smoothly day-to-day.
Key Responsibilities:
- Coordinate provider outreach efforts to build relationships with referral sources and community partners.
- Collaborate with the marketing team to implement local marketing strategies, including participation in community events and representing the center at networking opportunities.
- Manage and update client/staff schedules, including assigning sub-sessions, handling call-outs, and making necessary adjustments to ensure adequate coverage.
Staff Support
The successful candidate will participate in staff interviews, onboarding, and support training sessions to ensure all team members are well-equipped for their roles. They will also plan and execute team events to reinforce staff morale and foster a positive work environment.
Compliance and Quality Assurance
The Head of Medical Operations will stay up-to-date with regulations, laws, and accreditation standards that apply to autism therapy centers. They will regularly conduct audits to ensure our quality assurance standards are top-notch.