What are the responsibilities and job description for the Operations Manager position at Accel Therapies?
Compensation and Benefits
- Base Salary: Up to $70,000 per year.
- Paid Time Off
- Paid Holidays
- Annual Performance Bonuses - paid quarterly.
- 401(k) 4% match (vested at one year)
- Healthcare (medical, dental, and vision benefits) for FT employees who average 30 hours
- Opportunities for quick career advancement based on performance.
- Frequent social events and team lunches.
About Accel Therapies
We specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. Our focus is on individual connections with our clients and life-changing outcomes for families.
We're dedicated to our work and grateful for the opportunity to serve our clients and families.
Why Choose Accel Therapies?
You might wonder what makes us a standout place to grow your career. Here are some key reasons:
Operations Manager Role
As the Operations Manager, you'll oversee all aspects of our Center operations. From supporting our clients to helping our staff and ensuring smooth day-to-day operations, you'll play a crucial role in providing top-notch therapy services to our clients and their families.
Responsibilities
Administrative Tasks
- Coordinate outreach efforts to build relationships with referral sources and community partners.
- Collaborate with the marketing team to implement local marketing strategies, including participating in community events and representing the center at networking opportunities.
- Manage and update client/staff schedules, including assigning sub-sessions, handling call-outs, and making necessary adjustments to ensure adequate coverage.
- E nsure the center is well-groomed and maintained at all times, by conducting daily walk-throughs.
- Manage the center's budget, making sure we're mindful of expenses while still delivering top-quality services.
- Keep accurate records, documentation, and data collection systems in line with regulations and quality standards.
Staff Support
- Participate in staff interviews, onboarding, and support training sessions to ensure all team members are well-equipped for their roles.
- Plan and execute team events to reinforce staff morale and foster a positive work environment.
- Provide ongoing support and coaching through regular conversations with staff, addressing any concerns and offering guidance.
Compliance and Quality Assurance
- Stay up to date with regulations, laws, and accreditation standards that apply to autism therapy centers.
- Ensure we comply with all the necessary regulations and maintain our licenses and certifications.
- Regularly conduct audits to make sure our quality assurance standards are top-notch.
- Implement and enforce safety protocols to create a secure and healthy environment for our clients and staff.
Communication and Collaboration
- Foster effective communication and collaboration among our therapy team, families, and other stakeholders.
- Lead team meetings along with the Center Director to share important updates and ensure we're all on the same page.
- Collaborate with the Center Director and other teams to align our operational strategies with the center's goals.
- Be our center's friendly face in internal and external meetings, and community events, promoting our services and building strong relationships.
Experience and Qualifications
- A Bachelor's Degree in a relevant field (e.g., business, marketing, healthcare administration) is highly preferred.
- 2 years of experience in a managerial role within an ABA therapy center or a similar healthcare setting.
- Bilingual in Spanish is HIGHLY preferred.
- Strong knowledge of Applied Behavior Analysis principles and practices.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage resources, budgets, and operational processes.
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.
Salary : $70,000
