What are the responsibilities and job description for the Director of Business Operations and Programs position at Accelerate HC?
Our client is building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers manage their service department all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.
As the Director of Business Operations, you will be responsible for driving accountability and execution of the highest company priorities and cross-functional programs. This leader will ensure that all functional teams are aligned with and executing against the company's Operating Plan. Additionally, this role will track and oversee cross-functional initiatives that support top strategic goals, ensuring seamless collaboration and progress across teams..
What you will do :
- Lead and drive operational alignment across all functional teams, ensuring they execute against the company's Operating Plan.
- Establish frameworks and processes to track key company priorities, providing visibility into progress, risks, and dependencies.
- Partner closely with the leadership team to set, monitor, and refine strategic initiatives that align with long-term vision.
- Drive coordination and accountability across cross-functional teams to ensure timely execution of critical programs and initiatives.
- Facilitate regular business reviews and reporting to leadership on key initiatives, ensuring data-driven decision-making.
- Identify and mitigate roadblocks that could hinder progress on high-priority initiatives.
- Develop and refine company-wide performance metrics and reporting to measure business effectiveness and efficiency.
- Drive continuous improvement in operational processes and execution frameworks to enhance efficiency and effectiveness.
- Collaborate with Finance, Product, Sales, Marketing, and other key teams to ensure alignment and execution of strategic initiatives.
- Ensure customer commitments are delivered on time and at the highest quality by tracking and aligning resources to key deliverables.
- Manage executive escalations with clear, consistent, and action-oriented communications, ensuring quick resolution and follow-through from all internal stakeholders.
What we look for :
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