What are the responsibilities and job description for the IT Support Specialist position at ACCELIT?
Job Description
Job Description
Job Description : As a Senior IT Support Specialist, you will be responsible for providing comprehensive technical support, managing IT infrastructure, and ensuring seamless system performance. Your expertise in system administration, Windows and MacOS environments, mobile device management, and cloud services will be essential in delivering high-quality support and solutions.
Key Responsibilities :
Provide technical support and troubleshooting for Windows, MacOS, and mobile devices.
Manage and maintain network systems, servers, and workstations.
Implement and enforce security protocols to ensure data integrity and compliance.
Assist with the deployment and maintenance of software and hardware.
Collaborate with other departments to ensure a seamless IT experience for clients.
Create and maintain documentation and knowledge base articles for internal and client use.
Requirements :
Proven experience in IT support and system administration.
Strong knowledge of Windows, MacOS, and mobile device management.
Excellent problem-solving skills and attention to detail.
Ability to work under pressure and handle multiple tasks simultaneously.
Strong communication and interpersonal skills.
Relevant certifications (e.g., Apple Certified Support Professional) are a plus.
Benefits :
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive and collaborative work environment.
Company Description
About Us : We are a forward-thinking IT services provider dedicated to delivering outstanding technology solutions and exceptional customer support. We are seeking a skilled and experienced Senior IT Support Specialist to join our team and help us maintain and improve our IT infrastructure.
Company Description
About Us : We are a forward-thinking IT services provider dedicated to delivering outstanding technology solutions and exceptional customer support. We are seeking a skilled and experienced Senior IT Support Specialist to join our team and help us maintain and improve our IT infrastructure.