Insurance Customer Service Representative

Accent Financial Group and Insurance Services is searching for a Personal & Commercial Lines Property & Casualty Customer Service Representative with exceptional verbal and written communication skills. The candidate must have a desire to help people and be very detail oriented. Experience is preferred but not necessary.

Primary Responsibilities:

• Ability to handle large volume of calls daily
• Process policy renewals, endorsements, cancellations, and re-writes
• Invoice policy transactions using agency management system
• Handle claim related matters with clients and carriers
• Obtain deposit premiums as necessary
• Set up policy review appointments
• Identify cross-sell opportunities
• Input all information into agency/company software systems
• Work effectively with other office personnel
• Conduct job functions in a manner that promotes a high level of customer service
• Supports the agency's core values and basic principles
• Perform other job-related duties and responsibilities as assigned by agency principles

Job Requirements: Valid New York Property & Casualty Insurance license is preferred but not mandatory

• Property and Casualty Agency experience preferred but not mandatory
• Ability to multi-task
• Ability to independently prioritize workload
• Basic knowledge of Microsoft Office Suite (notably Outlook, Word, and Excel)
• Working knowledge of EZLynx is helpful, but not required
• Excellent verbal, written and typing skills
• Be a team player with a positive attitude
• Recognize the importance of client and agency confidentiality

About Our Agency: Our agency is a small, full-service, family oriented independent insurance agency. We have a friendly atmosphere offering quality customer service for over 32 years. Thank you for your interest in being a member of our team. Visit our website for more information: www.accentfginsurance.com''Additional Compensation:

• Team Environment: Working with a team

Benefits:

• Retirement plan
• Vision Insurance

This Company Describes Its Culture as:

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative
• Detail-oriented -- quality and precision-focused

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Work Location:

• One location

Schedule:

• Monday to Friday

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $40,000 - $50,000