What are the responsibilities and job description for the Health Operations Associate - Quality Auditor position at Accenture?
Health Operations Associate – Quality Auditor
Location: Knoxville, TN
The Health Operations Associate - Quality Auditor will perform research, enter data, and process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client, and will apply knowledge of processes and related systems to identify, assess and resolve complex issues. The Quality Auditor is viewed as a SME (Subject Matter Expert) and can troubleshoot and advise processing guidelines as needed following client processes. The Quality Auditor/SME will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal Standard Operating Procedure’s (SOP’s) dictated by the client.
Job Requirements
Hybrid: The work location for this role will include a mix of working remotely and onsite in an Accenture Office or center
Must meet Accenture’s Primary Residential Location (PRL) Policy for the Knoxville, TN, office location
Basic Qualifications
Minimum 1-year of Quality Auditing and/or Subject Matter Expert in a Claims Processing environment
Preferred Qualifications
Experience in the Healthcare Industry
Business Process Outsourcing/Operations (BPO) experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
The application window for this job will remain open until at least 04/03/2025. However, if this date has passed and this role is still posted, please note we are still accepting applications.
Information on benefits is here.
Role Location Hourly Salary Range
California $19.71 to $38.51
Colorado $19.71 to $33.27
District of Columbia $21.01 to $35.43
Illinois $18.27 to $33.27
Minnesota $19.71 to $33.27
Maryland $18.27 to $30.82
New York $18.27 to $38.51
Washington $21.01 to $35.43
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Location: Knoxville, TN
The Health Operations Associate - Quality Auditor will perform research, enter data, and process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client, and will apply knowledge of processes and related systems to identify, assess and resolve complex issues. The Quality Auditor is viewed as a SME (Subject Matter Expert) and can troubleshoot and advise processing guidelines as needed following client processes. The Quality Auditor/SME will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal Standard Operating Procedure’s (SOP’s) dictated by the client.
Job Requirements
The application window for this job will remain open until at least 04/03/2025. However, if this date has passed and this role is still posted, please note we are still accepting applications.
Information on benefits is here.
Role Location Hourly Salary Range
California $19.71 to $38.51
Colorado $19.71 to $33.27
District of Columbia $21.01 to $35.43
Illinois $18.27 to $33.27
Minnesota $19.71 to $33.27
Maryland $18.27 to $30.82
New York $18.27 to $38.51
Washington $21.01 to $35.43
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Salary : $20 - $39
