What are the responsibilities and job description for the Medical Respite Care Coordinator/Navigator (RN/LPN) - Access Carroll position at Access Carroll in Baltimore, MD - LifeBridge Health?
Summary
***This position is a Sinai Hospital position based in Westminster, MD***
JOB SUMMARY:
The Medical Respite Care Coordinator/Navigator is an essential member of the integrated health care team that supports medical respite program goals of improving pathways to health care for at-risk residents of Maryland.
- Function as a system navigator and care coordinator for medical respite patients, including primary and specialty health care, dental/oral health, behavioral health, diagnostic services, and social services.
- Participate in triage and intake processes for medical respite patients.
- Provide intensive case management and advocacy for at-risk patients including resource navigation, application assistance, transportation, social supports, and housing stability.
- Partner and maintain relationships with other providers and services within the community to provide person centered care.
- Maintain working knowledge of State of Maryland and Federal assistance programs including public insurances, financial assistance gap programs, Social Security Administration, food stamps, energy assistance, etc.
- Aid the patient with private and public assistance program applications.
- Participate in community workgroups and continuing education opportunities for patient advocacy, health care advancements, and entitlement programs.
- Participate in needs assessments to identify barriers to obtaining health care services, available resources, and ultimately diversion of over utilization of emergency department services.
- Provide clinical and procedural support training to other members of the health care team as related to care coordination and navigation processes.
- Participate in the system development and reporting of quality assurance/performance improvement measures and activities.
- Coordinate referrals, specialty visits, and diagnostic services with proper documentation and patient education
- Track care coordination activities via patient registries and specialized databases.
- Provide monthly reports of statistics including care coordination, referrals, individuals served, and relevant outcomes.
- Provide mentorship and training of integrated staff, partnering entities, and professional students.
- Participate in new initiatives, trainings, and development for improved patient care services, targeting at-risk and vulnerable populations.
- Serve as a resource of social determinants of health issues for the integrated medical respite care team and community.
- Participate in community meetings and workgroups relevant to the job description and population served, such as transportation, shelter services, and multi-disciplinary clinical teams.
- Maintain compliance with HIPAA and Confidentiality standards
- Ensure timely and accurate documentation of services provided within the Electronic Health Record and other documentation tools.
- Assist in other duties and projects as assigned
REQUIREMENTS:
- Licensed nurse in State of Maryland, as RN or LPN, with Human Services field experience preferred
- Bachelors Degree from an accredited college or university preferred, not required, or equivalent related experience
- Current BLS Certification from the American Heart Association.
- Strong organizational skills and attention to detail
- Strong interpersonal communication and relationship building skills
- Superior written and verbal communication skills
- Ability to work with various cultural and diverse individuals
- Bilingual English/Spanish preferred
- Understanding of policy and regulations concerning Maryland public assistance programs, specifically Medicaid, Primary Adult Care Program, Medicare, and the Social Security Administration
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
