Community Health Worker - Resident Service Support

JOB SUMMARY: In support of the Access Mission and Strategic Commitments, the Community Health Worker - Resident Service Support provides support to residents through a combination of information and referral to services, coordination of on-site programming, and addresses social determinants of health-related services provided. (Community Health Worker training provided as part of the hiring process)

ESSENTIAL FUNCTIONS and DUTIES:

• Provide support to residents through a combination of information and referral to services
• Conduct assessments to determine resident needs and develop service plans, if necessary
• Provide ongoing outreach services to identify individuals who would benefit from assistance, recruit volunteers, and determine program and service gaps
• Maintain all necessary information regarding services to residents
• Oversee and provide crisis intervention, case management, and follow-up services to referrals from management, residents, or other agencies
• Identify funding for new and expanded programs in the development
• Review and submit all billing and program reports required by funding sources, monitoring entities, and Access
• Coordination of on-site programming
• Support resident efforts in community-building initiatives
• Develop and implement supportive service programming with residents, management, and local community service providers
• Act as a liaison to local social service providers and coordinate the delivery of programs/services from them
• Address social determinants of health related to services provided
• Provide services within the program services that will have the potential to improve customer health outcomes
• Other duties as assigned
• Participation and completion of training requirements related to Community Health Worker Certification
• Other duties reasonably related to the position that helps drive our Vision, fulfill our Mission, and abide by our Organization’s Values

QUALIFICATIONS:

• Bachelor’s degree in a related field plus a minimum of three (3) years of experience or a Master’s degree in a related field and a minimum of one (1) year of experience*
• Effectively works independently in a fast-paced environment
• Works well with a diverse group of residents and staff
• Problem solver, solution generator
• Understands and utilizes basic budgeting principles and skills
• Good computer skills with working knowledge of word processing and spreadsheet applications
• Bilingual in Spanish and English preferred
• Complete Community Health Worker Training within four months of training availability

(*Significant work experience may be substituted for education credentials.)

PHYSICAL DEMANDS:

• Light Work - Lifting no more than 20 pounds occasionally and up to 10 lbs frequently
• Frequently required to continuously stand, walk, sit, and consistently use either hand or foot controls
• The person in this position often communicates with individuals outside the organization
• Must be able to hear and vocalize effectively to exchange accurate information
• This position may require the ability to transport self off-site into environments the agency can not control
• The employee will occasionally be required to read and comprehend complex grant documents, program plans, and agency policies and procedures

(An employee must meet these demands to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.)

WORK ENVIRONMENT: The noise level in the work environment is usually quiet.

(*These characteristics are representative of those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.)

Reports to: Vice President/Chief Program Officer

Other Key Employee Relationships: Property Management Associates and Maintenance Staff

Department: Human Development Services

FLSA Status: Non-Exempt

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $21 - $22