What are the responsibilities and job description for the Client Wellness Associate position at Access Complete Wellness?
JOB SUMMARY:
Do you enjoy working with people? Do you love helping customers feel & look beautiful? Do you enjoy working in a team environment? Do you want a position in an industry that blends beauty and new technology? We are a Wellness, Weight Loss, Body Contouring and Anti-Aging clinic that offers aesthetic services. We are currently seeking a responsible, dependable, motivated individual with lots of personality.
Job Title: Wellness Coordinator
Function: Responsible for helping the team achieve sales objectives by providingg excellent customer service, providing our services to Members & Clients while maintaining a professional demeanor, keeping the offices tidy & carring out proper sanitation measures. This is a hands-on job. If you are not comfortable being up-close with a client, this job is not for you!
We are only looking for one team member at this time, so if you believe you are “the one”, please apply!
Duties and responsibilities are, but not limited to:
- Consistently creates a friendly environment for our guests by greeting, assisting, and quickly responding to client questions and needs.
- Demonstrates desired behavior including focus on membership support, customer service, member retention, staff interaction, and follow-up with clients.
- Maintains quality service by enforcing organization and sanitation standards
- Schedules and confirms appointments for our clients and members
- Prepare client records for treatments which include and is not limited to wrapping the client, measuring the client, and properly storing everything.
- Maintains cleaning and organizing the offices.
- General administrative and clerical support
Experience:
- Customer service oriented
- Sales or Service Industry experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and external customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights and weekends.
- Must ensure appropriate protocols are followed.
- Must be responsible for clinic Inventory and laser maintenance.
Benefits:
- Wellness Services are offered at no charge (Red Light Therapy for weight loss & body contouring, PEMF & PBM services, BrainTap sessions, Ionic Foot Baths, Lymphatic massage)
- Employee Discount on products
- SPIFFs
This is a part-time position. Compensation is hourly based, plus SPIFFs
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- Employee discount
Compensation Package:
- Hourly pay
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Computer skills: 1 year (Preferred)
- Health coaching: 1 year (Preferred)
- Client Services & Customer Support: 1 year (Required)
- Sales: 3 years (Preferred)
- Weight loss sales and service: 1 year (Required)
Work Location: In person
Salary : $15 - $18