What are the responsibilities and job description for the Library Assistant (Part time) position at Access Dubuque?
Library Assistant (Part time)
City of Dubuque
1 Positions
ID : 62179
Posted On 02 / 19 / 2025
Job Overview
Position Summary
GENERAL SUMMARY : Under general supervision, performs clerical and technological library tasks according to established procedures. Work may be performed in one or more activities, involving public service, assisting the public in the use of digital technology, clerical work, library materials preparation, and arrangement.
Job Duties
Public service to patrons in person, by telephone or letter / notice
Check books in and out
Register patrons for library cards
Patron orientation
Answer the telephone
Collect fees
Operate the computerized library system
Receiving and handling complaints / problems
Notify holders of overdue materials
Work with patrons in using projectors, sound equipment, cameras, and other digital media.
Work with patrons to instruct in the use of digital equipment as well as troubleshooting the equipment as needed
Use and troubleshoot laptop computers and multiple different tablet models, including knowledge of the operating systems of Windows and Mac platforms
Teach patrons to use wireless devices and help them connect to the library’s Wi-Fi, as well as trouble shoot CSPL and patron personal devices relating to connectivity
Use, troubleshoot, and assist patrons with creative equipment, such as sewing machines, jewelry makers, button makers, press printers, etc.
Office work may include processing, typing, data entry, word processing, recording and file maintenance routines associated with patron files; notices of overdue library materials; patron registration and library cards; sorting and routing of library mail and newspapers; preparing letters and reports; basic bookkeeping; inventory; and operating a cash register.
KNOWLEDGE, SKILLS AND ABILITIES :
Digital Technology - Knowledge of and experience with computers and computer software, particularly digital technology; ability to operate the computerized library catalog; check materials in and out; run reports.
Problem Solving – Ability to receive and handle complaints and problems from both internal and external customers.
Customer Service - Ability to relate to, work pleasantly with and communicate effectively with co-workers and the public.
Confidentiality - Ability to treat information with confidentiality.
Productivity - Ability to work independently, without constant supervision, to remain focused, and to be self-motivated.
Instructions - Ability to follow oral and written instructions.
Collaborative Leadership - Demonstrated ability to follow a management philosophy that is input oriented and values equity, problem solving and development of partnerships; demonstrated ability to work effectively as a member of a team; desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
Qualifications
MINIMUM QUALIFICATIONS :
Customer service experience;
Experience using computers for clerical activities such as data entry, word processing and preparing spreadsheets; experience with digital technology across multiple platforms;
Possession of a high school diploma or its equivalent;
or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities.
PREFERRED QUALIFICATIONS :
Experience working with a diverse workforce and population.
Experience in a Library setting.
Supplemental Information
SUPPLEMENTAL INFORMATION : Employee may work variable hours including evenings and weekends, approximately 20 hours per week.
WORKING CONDITIONS : Duties require extensive sitting and keyboarding at a computer terminal; standing, walking, crouching, squatting, climbing stairs, and lifting; bending and stooping; lifting and carrying boxes or other objects weighing up to 25-30 lbs. each; and pushing carts weighing up to 50 pounds each. Work is performed in a library setting
SUPERVISORY STATUS : None
FLSA STATUS : Non-exempt
Primary Contact
214881
City of Dubuque Human Resources Department
Human Resources Department, Human Resources Department
563-589-4125
Phone
Phone
Phone
humanresources@cityofdubuque.org
True
False
True
Job Details
Categories
Clerical / Office Administration
Location
Dubuque, IA
Job Type
Employee
Full / Part
Part Time
Pay / Salary
20.74 - $27.12 Hourly
Qualifications
Education
High School / GED
Experience
1-2 Years
Company ID
Job REQ #
Positions
Start Date
20250219
End Date
20250305
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City of Dubuque
About the Company
Whether at City Hall or out on city streets, our employees serve our residents, businesses, and visitors every day. Join the City of Dubuque team to be part of a high-performance organization dedicated to the community and to delivering excellent municipal services. We are input-oriented, see problems as opportunities, search for creative solutions, and work as a team to accomplish goals and build partnerships. At the City of Dubuque, your work is meaningful and supports the community.
The City of Dubuque values its employees and offers competitive salaries and benefits such as :
Health and Dental Insurance
12 weeks of Paid Parental Leave
Paid Time Off and 11 Paid Holidays
Flexible Spending Accounts
Retirement Savings (IPERS)
Deferred Compensation Plan
Life and AD&D Insurance Coverage
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement Program
Longevity Pay Starting After 6 Years of Service
Flexible Work Arrangements
Paid Time Volunteering
With positions in over 30 departments and divisions, your perfect career fit is waiting for you at the City of Dubuque. Ready to join our team? Visit www.CityOfDubuque.org / Jobs .
Salary : $21 - $27
