What are the responsibilities and job description for the Patient Access Representative position at Access Dubuque?
Patient Access Representative
Southwest Health
1 Positions
ID : 54848
Posted On 10 / 24 / 2024
Job Overview
Requirements
High school diploma, GED, or equivalent
Six months to one year experience with customer relations
Knowledge of basic office procedures / equipment and computer systems
Familiarization with medical terminology and prior health care experience preferred
Certification in Basic Life Support (BLS) preferred
Work Hours
- We are seeking a full-time (36 hours / week) Patient Access Representative to work 4 days / week (9-hour shifts) in our Behavior Services Clinic.
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner
Primary Contact
13894
Miranda Koch
HR Generalist, Human Resources
608-342-4796
Phone
Phone
Phone
hr@southwesthealth.org
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False
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Job Details
Categories
Health Care
Location
Platteville, WI
Job Type
Employee
Full / Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Tuition Reimbursement
Qualifications
Education
High School / GED
Company ID
1250
Job REQ #
Positions
Start Date
20241024
End Date
20251031
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Southwest Health
About the Company
Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.
We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.
Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.
