What are the responsibilities and job description for the Electric Rainbow Arcade Attendant position at Access Entertainment Group?
We are currently looking for someone to join our team. Must be at least 18 years of age.
Currently hiring for a verity of shifts.
Must be able to work nights and weekends.
Job Title: Arcade Attendant
Reports to: Arcade Manager
Compensation Type: Hourly
Summary of Position: Arcade Attendant is responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. Attendant will assist with minor repairs on game machines.
Duties and Responsibilities:
o Smile and greet the guests in a friendly and positive manner upon entering the arcade
o Assist guests of the arcade, explaining the operation of the machines and player’s card.
o Respond to customer inquiries and complaints in a timely and professional manner; provide answers to questions, make recommendations when necessary.
o Observe, instruct and monitor guests for safety and guideline adherence, removing disruptive guests if needed.
o Assist guests in redeeming winning tickets for prizes
o Complete daily inventory of prizes
o Perform minor repairs on machines.
o Clean and maintain the redemption counter and machines; ensure prize inventory is kept neat and attractively displayed while maintaining sufficient stock. Communicate inventory shortages to management.
o Other duties as assigned by management.
o Perform Opening, Running and Closing department duties as assigned.
Qualifications:
o Excellent customer service and communication skills.
o Strong organization and multitasking skills.
o Professional appearance.
o Ability to work in a fast-paced environment with minimal supervision.
o Ability to lift at least 25 pounds.
o Basic computer proficiency.
o Must be able to walk / stand for extended periods of time.
o Manual dexterity to use and operate all necessary equipment.
o Be able to understand, follow and maintain safety standards at all times.
o Must be able to work a variety of shift including: days, nights, weekends and holidays.
