What are the responsibilities and job description for the Scheduler position at ACCESS Family Care?
Job Title: Medical Scheduler
Location: Carthage MO
Job Type: Full-Time
About Us:
ACCESS Family Care is a patient-centered medical clinic committed to providing compassionate, high-quality healthcare to our diverse community. We are currently seeking a reliable and detail-oriented Medical Scheduler to be the first point of contact for many of our patients.
Position Summary:
The Medical Scheduler is responsible for coordinating appointments, managing provider calendars, and ensuring patients receive timely care. This role is vital to maintaining smooth clinic operations and supporting positive patient experiences.
Key Responsibilities:
Answer phone calls and schedule, reschedule, or cancel patient appointments
Confirm upcoming appointments and communicate preparation instructions as needed
Manage appointment calendars for multiple providers and departments
Work closely with medical staff to optimize scheduling efficiency
Verify insurance information and ensure necessary documentation is in place
Maintain accurate records in the electronic health record (EHR) system
Provide friendly and professional service to all patients and team members
Follow clinic policies regarding patient confidentiality and data security
Qualifications:
High school diploma or equivalent required
Prior experience in a medical office or scheduling role preferred
Familiarity with EHR systems (e.g., Epic, eClinicalWorks, Athenahealth) is a plus
Excellent communication, organization, and customer service skills
Ability to multitask in a fast-paced environment
Bilingual (English and Spanish) preferred but not required
Benefits (If Applicable):
Health, dental, and vision insurance
Paid time off, holidays, and sick leave
Opportunities for growth and professional development
How to Apply:
Please send your resume and apply through our website at www.accessfamilycare.org
