What are the responsibilities and job description for the Appointment Scheduler position at Outreach Occupational Therapy?
Overview
We are seeking a dedicated and organized Appointment Coordinator to join our team. In this role, you will be the first point of contact for patients and clients, ensuring a seamless scheduling experience. You will play a crucial role in managing appointments, maintaining office efficiency, and providing exceptional customer service within a pediatric therapy office environment.
Duties
- Manage incoming calls and inquiries regarding appointments, providing accurate information and assistance.
- Schedule, confirm, and reschedule patient appointments while ensuring optimal use of time slots.
- Maintain patient records and ensure that all information is entered accurately into the system.
- Utilize phone systems effectively to communicate with patients and staff.
- Collaborate with medical professionals to coordinate schedules and manage office flow.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Provide excellent customer service by addressing patient concerns and inquiries promptly.
- Support front desk operations in a pediatric therapy office setting, ensuring a welcoming environment.
Experience
- Previous experience in an appointment coordination role or similar position within a medical or dental office is preferred.
- Familiarity with Ensora or other medical software systems is advantageous.
- Strong customer service skills with the ability to handle sensitive information professionally.
- Proficiency in 10 key typing for efficient data entry tasks.
- Experience with office management practices and procedures is a plus.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
If you are passionate about providing excellent support in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as an Appointment Coordinator.
Job Type: Full-time
Pay: $16.29 - $17.73 per hour
Expected hours: 40 per week
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical scheduling: 1 year (Required)
Ability to Commute:
- Joplin, MO 64801 (Required)
Ability to Relocate:
- Joplin, MO 64801: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18