Community Association Coaching Manager

Why is Access Management an Employer of Choice?

We believe in fostering a positive and supportive work environment that values our employees' well-being. If you're excited about the prospect of joining our team and experiencing these benefits firsthand, we invite you to apply today!

Comprehensive Benefits Package

• Medical/Dental/Vision insurance-Percentage of premium covered by Access Management for all full time positions
• 9 paid days off
• 40 hours PTO available after 90 days of employment
• 40 hours PTO available after 6 months of employment
• Matching 401k plan
• $15,000 Employer paid life insurance available for all fulltime positions with option to purchase additional coverage
• Professional development opportunity
• Short and long term disability available
• Accidental Death and Dismemberment Plan
• Hospitalization Plan
  
  

The next step you take in your career is to check out our job description and submit your application-let's explore the possibilities together.

Job Title: Coaching Manager

Location: Sarasota (with travel to Naples)

Reports To: Director of Coaching and Professional Development

Job Overview

The Coaching Manager is a vital member of the Coaching and Professional Development team, responsible for onboarding and mentoring new Community Association Managers (CAMs) and Assistant Managers. This position ensures the success of team members by providing ongoing coaching, support, and training. Additionally, the Coaching Manager collaborates with the Coaching Department to design and execute training programs and events for various roles within the organization.

Key Responsibilities

Onboarding and Training:

• Lead comprehensive onboarding programs for new CAMs and Assistant Managers to ensure a smooth transition into their roles.
• Develop and deliver training sessions that cover all aspects of community association management, company policies, and relevant software platforms.
  
  

Coaching And Mentorship

• Provide ongoing coaching and professional support to CAMs and Assistant Managers, tailoring guidance to individual needs.
• Act as a resource for resolving challenges related to community association management.
• Conduct regular check-ins to monitor progress and identify development opportunities.
  
  

Program Development

• Collaborate with the Coaching Department to design, implement, and refine training programs and events for various roles across the organization.
• Contribute to the creation of educational materials, workshops, and professional development initiatives.
• Stay updated on industry best practices to ensure training content remains relevant and impactful.
  
  

Technical And Administrative Support

• Assist CAMs and Assistant Managers in mastering essential software platforms.
• Ensure team members are proficient in Microsoft Office tools such as Outlook, Word, Excel, and PowerPoint.
• Maintain accurate records of training activities, coaching sessions, and individual progress.
• Any additional related duties as assigned by the supervisor.
  
  

Required Qualifications

• Active Florida Community Association Manager (CAM) license.
• 3-5 years of experience in the community association management industry.
• Strong knowledge of all aspects of community association management, including legal compliance, budgeting, and operations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional organizational and detail-oriented skills.
• Strong communication and interpersonal skills.
  
  

Preferred Qualifications

• Experience with property management software, including Vantaca, Enumerate, and Paycor.
• Prior experience in training, coaching, or mentorship roles.