What are the responsibilities and job description for the Patient Advocate Representative position at Access Pain Solutions?
Job Overview:
Growing pain management office seeking a highly organized and customer-oriented individual to join our team as a Patient Advocate. As a Patient Advocate, you will be responsible for helping patients understand their insurance benefits, aiding patients with referrals for other services, and overall care management within our facility. This is a full-time position with opportunities for career growth.
Responsibilities:
- Meet with the patients our providers have determined may need some assistance understanding their care plan.
- Helping patients' schedule appointments with other offices.
- Verify patient insurance coverage and collect necessary information
- Answer phone calls and address patient inquiries or concerns
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with healthcare providers to ensure efficient patient flow
Qualifications:
- Previous experience working in a medical or dental office required
- Familiarity with medical terminology and procedures
- Proficient in using office software such as Microsoft Office Suite
- Knowledge of medical EHR software systems is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to multitask in a fast-paced environment
- Exceptional customer service skills and ability to handle difficult situations with professionalism
We offer competitive pay based on experience and qualifications. This is an excellent opportunity to join a dynamic healthcare team and make a positive impact on patients' lives. If you are passionate about providing exceptional service and have the necessary qualifications, we encourage you to apply for the position of Patient Care Advocate.
Please, do not respond if you do not have medical experience.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $20