What are the responsibilities and job description for the IT Administrator position at AccessiBe?

Description

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it's a passion. Each day you're surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity.

We are looking for an IT Administrator to join us. The IT Administrator will support all security & IT needs of our NY office and promote security department initiatives, while maintaining a high level of customer service. The IT Administrator will be reporting to the IT Manager, located in Israel.

What will you do :

Operate and optimize the organization's Google Workspace environment, ensuring that all services function correctly and comply with established security and privacy policies.
Configure and maintain the organization's Single Sign-On (SSO) solutions, working closely with the CISO or IT Manager to ensure that all SSO protocols are secure and up-to-date.
Manage the organization's ticketing system, including creating, assigning, and resolving tickets, as well as generating reports and communicating with end-users.
Ensure that network infrastructure for the New York office is configured correctly and maintained, working with the CISO or IT Manager to implement security best practices and respond to security incidents.
Collaborate with other teams and departments to ensure that IT systems and processes are aligned with organizational goals and objectives.
Participate in defining project scope, developing project plans, and managing resources to deliver projects on time and within budget.
Stay up-to-date with the latest industry trends and technologies, continuously improving the organization's IT systems and processes.
Educate coworkers about network security and best practices for computer usage, promoting a culture of security awareness and risk mitigation.
Provide backup support for the IT team in Israel, as needed, including troubleshooting technical issues and providing end-user support during their local business hours.
Coordinate with the Israel IT team to ensure that critical IT systems are adequately staffed during non-overlapping hours, ensuring that IT support is available around the clock.

Requirements

2 Years of experience as an IT Administrator

Relevant certifications, such as a CompTIA A or Network certification or a Google Workspace Administrator certification.

In-depth understanding and experience setting up, configuring and managing all of all Google Workspace services, including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar.

Knowledge of market-leading Single Sign-On (SSO) solutions.

Strong communication skills (written and verbal), including the ability to communicate technical information to non-technical stakeholders (other teams and vendors).

Strong project management skills, including defining project scope, developing project plans, managing resources, and delivering projects on time and within budget.

Up to date with security best practices, including data privacy, access control, and security incident response. They should be able to implement and manage security measures for the organization's systems and networks.

Advantages

Independent, self-managed, has the ability to organize his own tasks and take initiatives

Prior knowledge in Google Workspace management

Prior knowledge in MDM solutions (JumpCloud - an advantage)

Prior knowledge in EDR solutions and security event responses

Has the ability to think outside of the box

Perks

In addition to extensive training and development plans, here are some of the other benefits we offer :

The salary band for this position ranges from $65,000 - $80,000, and this will be based on your experience and skill sets.

Career Planning and Growth Opportunities

Opportunity to be a key employee of the world leader in online accessibility

We are proud of our culture. It is a huge part of what makes us successful. We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully.

Salary : $65,000 - $80,000

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