Assistant Program Director

Description

Position Overview:

The Assistant Program Director oversees residential services within our organization. This role requires a dedicated individual who can ensure the effective day-to-day operations of our residential programs while adhering to strict compliance standards and fostering a supportive environment for individuals with disabilities. The Assistant Program Director role requires a strong organizational skill, excellent communication abilities, and a genuine passion for providing quality care and support to individuals in need are essential qualities for this role.

Responsibilities Include:

• Oversee the opening and licensing of additional residential sites, ensuring compliance with all applicable regulations.
• Oversee the day-to-day operations of all residential group homes including managing staff, coordinating schedules, and ensuring adequate staffing levels for all group homes working in collaboration with program managers.
• Conduct regular staff meetings, providing guidance, training, and support to ensure a high standard of care is maintained.
• Manage program managers including performance evaluations, weekly supervision meetings scheduling, performance improvement plans and orientation.
• Develop, monitor and evaluate the effectiveness of care plans, making necessary adjustments and modifications as required.
• Assume program manager responsibilities in the absence of a program manager.
• Hire, train, and supervise program managers responsible for individuals served; oversee the hiring, training, development and evaluation of all program managers and create cost efficient staffing practices/plans.
• Establish program and performance standards to ensure consistent quality service delivery.
• Build and cultivate relationships with individuals served, staff, and families.
• Attends quarterly and annual meetings for all individuals.
• Review all weekly program manager reports, residential facility wide audits and follow up on all outstanding issues and inform program director.
• Collaborate with residents, their families, and other healthcare professionals to create individualized care plans and ensure their needs are met.
• Develop and implement policies and procedures that are compliant with applicable regulations and industry best practices.
• Develop and implement policies and procedures to ensure smooth operations and adherence to quality standards.
• Supervise and train residential staff, including Direct Support Professionals, ensuring they provide high-quality care and support.
• Conduct regular assessments of individuals' needs and collaborate with case management and other team members to develop and implement Individual Service Plans (ISP).
• Monitor medication management practices and ensure compliance with physician orders and medication administration records (MARs).
• Promote residents' rights and autonomy, ensuring they are treated with dignity and respect at all times.
• Coordinate with the Program Director and other organizational stakeholders to ensure compliance with all relevant regulations and policies.
• Conduct regular audits and evaluations to identify areas for improvement and implement corrective actions as needed.
• Maintain accurate documentation and records, including client files, incident reports, and staff schedules.
• Provide on-call support as needed, including holidays, evenings and weekends. Find coverage or cover shifts as needed.
• All other duties as assigned by the Program Director or Designee.

Qualifications

Qualifications:

• Preferred bachelor’s or master’s degree in a relevant field such as social work, psychology, or human services preferred
• At least three years of supervisory experience preferred in a residential setting, preferably working with individuals with disabilities.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with staff, clients, and external stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Valid driver's license and reliable transportation.