What are the responsibilities and job description for the Program Manager position at Acclaim Technical Services?
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows : ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
ATS is actively hiring a full-time customer site Program Manager to join the Consulting, Analytics, and Engineering Division throughout the WMA. Individual must hold a current TS / SCI w / poly.
The PM is responsible for implementing ATS management practices against scope, cost, schedule, performance, risk, quality, security, and much more. They are the principal interface between the Customer and ATS and between ATS and our subcontractors, and between all contract personnel and the customer for matters relating to technical performance. They will be the direct line manager for approximately 40 ATS and subcontractor personnel and will oversee program and personnel performance, compliance, and timecards. They will provide open and continuous communication with all personnel, subcontractor corporate POCs, internal ATS support, and the Customer.
The PM will support the program both on and off Customer site with the primary work location located in Chantilly, VA with occasional local travel within the Northern Virginia region. Remote work for one (1) day per week is allowed once the PM is settled into the position.
The PM shall :
- Work closely (to include weekly meetings) with the Customer to receive, inform, and manage all directions and requirements concerning the work under the contract.
- Maintain open, effective, timely communication with the Customer on all programmatic and technical tasks within scope.
- Deliver quality products and services on-schedule and within contract constraints, such as cost, funding, and LOE.
- Direct and manage all contractor resources in the day-to-day activities to include assigning personnel against tasks and maintaining an up-to-date status on each task outlined in the staffing roster.
- Provide on Customer-site support to address Customer and program personnel for questions and concerns.
- Review and submit all program deliverables often on a monthly basis.
- In conjunction with the Resource Manager, interview and select personnel with required skills for continuous and surge support.
- Work with ATS corporate leadership to analyze contract costs and risks.
- Identify opportunities for contract growth and increased support.
- Support Business Development tasks requiring unique insights into the contract’s efforts, success stories, and more.
REQUIRED EDUCATION & EXPERIENCE
Equal Employment Opportunity / Affirmative Action
ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion / creed, hairstyles and hair textures, handicap / disability, genetic information / history, military / veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
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