What are the responsibilities and job description for the Localization Project Coordinator position at Acclaro?
ABOUT
Acclaro is the trusted partner to some of the world's biggest brands and fastest-growing global companies. It’s our mission to harness the powerful combination of human expertise and cutting-edge technology, putting brands into the heads, hearts, and hands of people everywhere
Our AI-powered business management and language platform, WordsOnline, ensures a faster time to market with measurable results. Our global team and community of language, country, and technology experts leverage their knowledge to craft localization strategies that help our customers succeed in any market.
POSITION DESCRIPTION
The Localization Project Coordinator is part of the Acclaro Customer Success team providing support and coordination services to a dedicated team of Project Managers in a detailed execution of localization projects. This role will be responsible for coordinating localization projects and ensuring the highest quality of our product and services in all required languages.
Location: United States (Remote)
Working hours: 9 am to 6 pm PST
Reports to: Senior Project Manager
RESPONSIBILITIES
- Collaborate across teams to fulfill Project Manager requests
- Execute administrative tasks, and proactively identify opportunities for project improvements
- Support Project Managers with daily tasks
- Brief linguists with instructions and reference material to ensure smooth project execution
- Triage and escalate questions from team members
- Support to define project scope for a variety of localization projects and engage in cost estimate preparation
- Plan and manage localization schedules and track project progress to ensure quality, deliveries and cost stay on plan
- Facilitate effective communication within the project team (translators, engineers, and customer)
- Maintain clear and consistent project status reporting for project managers
- Work closely with external and internal language service providers to ensure on time, high quality project delivery
- Use and navigate TMS and Project Management tools independently to kick off translation requests
- Depending on experience: project manage basic localization projects
REQUIREMENTS
- Bachelor's Degree in related field or equivalent military or professional experience
- Excellent oral, written, and relational communication skills
- Inventive, well-organized with an ability to prioritize and proactively offer solutions
- Ability to stay focused under pressure, and manage numerous projects simultaneously in a fast paced environment
- Strong computer skills, including Google Workspace and MS Office
DESIRABLE
- Previous working experience in Localization and Translation industry
- TMS tool knowledge
- Working experience with Excel or similar
- Proficiency in at least one additional language other than English
Acclaro is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic as outlined by federal, state or local laws. We make hiring decisions based solely on qualifications, merit and business needs at the time.
