What are the responsibilities and job description for the Localization Project Manager position at Acclaro?
ABOUT
Acclaro is the trusted partner to some of the world's biggest brands and fastest-growing global companies. It’s our mission to harness the powerful combination of human expertise and cutting-edge technology, putting brands into the heads, hearts, and hands of people everywhere
Our AI-powered business management and language platform, WordsOnline, ensures a faster time to market with measurable results. Our global team and community of language, country, and technology experts leverage their knowledge to craft localization strategies that help our customers succeed in any market.
POSITION DESCRIPTION
The Localization Project Manager plans and executes localization projects of varying scopes for multiple end clients. This includes planning resources and coordinating efforts of the different parts involved to deliver the projects in a timely manner.
The primary focus of the PM is ensuring customer satisfaction through successful management of projects’ quality, schedule, and budget. The PM will work on one or more dedicated accounts and will be the primary point of client contact for all project-related matters.
Location: United States (remote)
Working hours: 9 am to 6 pm CST/MST/PST
Reports to: Global Program Manager
RESPONSIBILITIES
- Plan and schedule software/multimedia/marketing/documentation localization projects; evaluate and provide quote; allocate resources; develop budget, schedule, and quality parameters
- Track project progress to ensure that quality, deliveries, and cost stay on plan.
- Manage day-to-day relationships with clients on project matters; provide regular status reports and proactively offer solutions to ensure customer satisfaction
- Facilitate effective communication within the project team (translators, engineers, publishers, etc.)
- Provide support to sales management in costing and planning projects and with customer presentations
- Ensure completion of all project-driven administrative processes
REQUIREMENTS
- 3 years’ experience in localization project management
- Bachelor's Degree in related field or equivalent military or professional experience
- Experience working on the vendor side of localization
- Excellent oral, written, and interpersonal communication skills and awareness of cross-cultural issues
- Resourceful, creative, and well-organized with an ability to prioritize and proactively offer solutions
- Strong computer skills, including Microsoft Project.
- Leadership and supervisory skills
DESIRABLE
- Experience with TM Tools.
- PMP certification.
- Proficiency in at least one additional language other than English.
Acclaro is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic as outlined by federal, state or local laws. We make hiring decisions based solely on qualifications, merit and business needs at the time.
