What are the responsibilities and job description for the Accounts Receivable Clerk position at Accor?

Company Description

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French "art de vivre."

Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.

Job Description

Position Summary : We are looking for a self-starter who is organized, dependable, and dedicated to excellent customer service and establishing good communication with clients. Responsible for credit, billing, and collection efforts of the hotel, reviewing the timely processing and communication of all guest billing and collection thereof.

Also responsible for establishing methods of payment for upcoming groups / functions and collecting payment after groups / functions have departed. As well as posting all receivable payments. Ability to multi-task.

Primary Duties & Responsibilities :

Set-up all posting masters
Prepare and mail all invoices
Group Billing
Individual corporate accounts
Catering bills
Internet billing
Collection efforts
Post payments
Assist with credit review and approval
Research and respond to customer inquiries
Monthly credit meetings
Post all Advance Deposits
Assist with Guest Ledger Control
Research and respond to all credit card inquiries and chargebacks
May work in other areas of the hotel if there is a need
Able to stand / sit for long periods of time
Able to push, lift, and pull up to 25 pounds

Qualifications

Excellent verbal and written communication skills

Excellent customer service skills and phone etiquette

Proficient in Microsoft Office Suite or related software as well as other accounting software programs including Opera

Ability to operate related office equipment, such as computers, 10-key calculators, and copiers

Ability to work independently and in a fast-paced environment

Ability to anticipate work needs and interact professionally with customers

Excellent organizational skills and attention to detail

Team player and a positive attitude

Additional Information

Benefits :

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Confidentiality : All your information will be kept confidential according to EEO guidelines.

Visa Requirements : Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay : $29 per hour

Schedule : 8-hour shift, Monday - Friday

Salary : $29

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Accounts Receivable Clerk

What are the responsibilities and job description for the Accounts Receivable Clerk position at Accor?

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