What are the responsibilities and job description for the Housekeeping Manager position at AccorHotel?
Job Title : Housekeeping Manager
Our resort is grand and our people exceptional. As a Housekeeping Manager you will assist the Director and Assistant Director of Housekeeping in overseeing the Housekeeping Operations to maintain the grandeur of the resort. Your organization and attention to detail will help ensure all guestrooms public and back of the house areas (excluding kitchen areas) exceed company standards and are meticulously cleaned. Your professionalism and passion for service will help ensure staff are trained and equipped to consistently deliver outstanding room product and personalized service.
Salary Range : $73000$77000
What you will be doing :
- Assist in the administration and management of the Housekeeping operation
- Ensure the highest standards of cleanliness maintenance and safety are achieved in the department and throughout the hotel
- Ensure the highest levels of guest service through the application of all Rooms Division policies and procedures
- Conduct regular inspections of VIP arrivals guestrooms public areas and heart of the house areas (excluding the kitchen)
- Lead and train the housekeeping staff to ensure the standards of Fairmont are well executed
- Lead and coach the housekeeping staff providing guidance feedback and support for performance consistency and adherence to protocols
- Assist in scheduling : department orientation training and last minute revisions
- Participate in the interview selection for new housekeeping staff
- Address guest feedback and concerns related to housekeeping promptly and take appropriate actions to resolve issues
- Assist in maximizing hotel profitability by properly managing expenses labour and other material resources with regular inventories audits and analysis of losses
- Involvement in special projects associated within the housekeeping scope of responsibilities
- Ensure lost and found procedures are followed through accurately and consistently
- Maintain a close working relationship with the Engineering and Front Office departments
- In the absence of the Senior Housekeeping Leaders act as liaison of all external contractors auditing their services regularly and ensuring their standards meet the Fairmont standards
- Occasionally assist the Laundry Department with supervision and support both physically and administratively
- Maintain atmosphere of aloha spirit by providing engaging personalized timely and efficient service to our discerning guests
Qualifications :
Your experience and skills include :
Additional Information :
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Join our ohana today : Visit our website to learn more about living and working for Fairmont Hawaii.
Why work for Accor You can discover a world where life pulses with passion!
Join the Accor Group an ecosystem of over 45 brands 5600 hotels 10000 restaurants and lifestyle places that welcome you. With us your personality is valued your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers your colleagues and also on the planet contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart! #fairmontcareers #alwayskealani
Remote Work : Employment Type :
Fulltime
Salary : $73,000 - $77,000
