What are the responsibilities and job description for the Customer Scheduling Specialist position at Acculevel Inc.?
About the Role:
We are seeking a highly organized and customer-focused individual to join our team as a Service Scheduler. In this role, you will play a vital part in ensuring customer satisfaction and the smooth operation of our service department.
Responsibilities and Expectations:
- Answer incoming calls and emails from customers requesting service appointments.
- Maintain accurate and up-to-date records of appointments, customer information, and service history in our scheduling system.
- Communicate effectively with technicians, providing them with necessary information about scheduled appointments.
