What are the responsibilities and job description for the Regional System Support Manager position at Accurate Personnel?
Position Overview:
The Regional System Support Manager is responsible for overseeing IT and telecommunication support across multiple warehouse locations. This individual will manage regional support teams, ensure systems operate efficiently and securely, and coordinate with corporate IT. Travel may be required based on project needs.
Key Responsibilities:
- Leadership & Team Management: Provide direction to regional support teams, aligning IT operations with organizational standards and procedures.
- Networking: Oversee IT infrastructure changes, LAN administration, and ensure compliance with network security standards.
- Telephony Management: Coordinate and manage upgrades and changes to the telephone systems.
- Training & Equipment: Maintain computer stations and software used for internal training programs.
- System Support: Lead troubleshooting efforts, manage system backups, and coordinate disaster recovery planning.
- Help Desk Oversight: Manage help desk operations at both the regional and local levels; handle escalated issues and maintain ticketing systems.
- Asset Management: Maintain hardware/software inventories, manage vendor relationships, and oversee purchasing.
- Reporting & Safety: Generate operational reports and ensure safety and cleanliness within tech-focused areas of the warehouse.
Qualifications:
- Excellent communication and project management skills.
- Strong background in computer networking, WMS (Warehouse Management Systems), and TMS (Transportation Management Systems).
- Experience with EDI (Electronic Data Interchange) and technical troubleshooting.
- Proven leadership skills and ability to support operations at a high level.
- Bachelor’s degree or 4–5 years of experience in a systems management role.
Travel: Travel required based on business and project demands.
ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
—--
Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $85,000 - $95,000
