What are the responsibilities and job description for the Customer Service Rep position at Accurate Placement?
Details :
JOB TITLE : Customer Service Rep
JOB SUMMARY : This is a temp-to-hire opportunity for a customer service role on the Operations Resource Team. This position involves managing electronic and paper documents, handling phone inquiries, and gaining valuable knowledge in the insurance industry. The ideal candidate is computer-savvy, an effective communicator, eager to learn, problem-solving oriented, and naturally curious. This role provides on-the-job training and a clear pathway for career growth, with opportunities to advance into Account Management and / or insurance sales positions.
Hours : 8 : 00 a.m. to 5 : 00 p.m., Monday-Friday
Pay : $20.00 - $23.00 per hour DOE
Location : Phoenix, AZ 85018
Type : Temp-to-Hire
Start date : Immediately upon passing background
Duration : Until hired
Benefits : After temp-to-hire period : health, dental, vision, life, disability, tuition reimbursement, wellness benefits, plus many more
DUTIES
- Assist customers with their insurance inquiries
- Enter prospects into agency management system
- Manage incoming electronic customer service requests and inquiries (customer service change requests, file claims, issue certificates of insurance, etc.)
- Attend training sessions to gain more knowledge to begin training in other areas of insurance (customer service change requests, file claims, issue certificates of insurance, etc.)
REQUIREMENTS
Job Requirements
Details :
Salary : $20 - $23
