Drayage Dispatcher

Job Summary

We are seeking an experienced dispatcher with a strong background in the Drayage industry. The ideal candidate must be detail-oriented, proactive, and capable of managing complex transportation operations to ensure timely and efficient delivery of import/export containers. This role is crucial in coordinating the logistics of container movements to ensure operations run smoothly and efficiently. The dispatcher will need to manage constant tracking of drivers, delegating the workload efficiently to ensure all drivers have their routes assigned, paperwork provided, and moves made properly for a productive day. Excellent customer service is paramount, and the dispatcher will be expected to communicate effectively with clients and operations teams through phone calls and emails. A strong understanding of port operations, terminal procedures, and transportation logistics is essential for success in this role.

Duties

• Schedule appointments for container pickups, empty returns, and export coordination.
• Assign deliveries to drivers and manage constant tracking of drivers to ensure on-time deliveries.
• • Delegate workload efficiently to ensure all drivers have their routes assigned and paperwork provided.
• Provide excellent customer service through phone and email communications with clients and operations teams.
• Track equipment and update information in our custom portal.
• Track and trace container shipments using PortPro.

Experience

• Experience in a similar role within the Drayage and Logistics industry.
• High School Diploma or GED preferred.
• Strong understanding of port operations, terminal procedures, and transportation logistics.
• Effective communication skills and ability to multitask in a fast-paced environment.

If you are a proactive individual with a passion for logistics and transportation, we encourage you to apply for this exciting opportunity as a Dispatcher!

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Language:

• Spanish (Required)

Ability to Commute:

• Newark, NJ 07114 (Required)

Work Location: In person