What are the responsibilities and job description for the Mobile Application Support Analyst position at Accuro?
Role: Mobile Application Support Analyst
Location: Atlanta, GA (2 days in office in a week)
Type: Fulltime
This is a hybrid position with 70 % remote and 30% customer office in Atlanta
Role Overview:
The Mobile Application Support Analyst is responsible for monitoring, troubleshooting, and optimizing mobile applications developed using Ionic (Hybrid/Cross-platform) and Swift (iOS). This role involves incident resolution, API troubleshooting, crash analysis, performance tuning, and security monitoring. The analyst will work in an Agile, DevOps-driven environment, supporting legacy modernization, stabilization, enhancements, and performance improvements for mission-critical Freight, Rail, and Logistics applications.
Required Technical Skills:
· Mobile Platforms: iOS (Swift), Hybrid (Ionic, Capacitor, Cordova)
· Backend & API Support: RESTful APIs, GraphQL, OAuth2, JWT, Firebase Authentication
· Database: SQLite, Firebase Realtime Database, Core Data, NoSQL (MongoDB)
· CI/CD Tools: Jenkins, Fastlane, GitHub Actions, GitLab CI/CD, Azure DevOps
· Monitoring & Debugging: Firebase Crashlytics, Xcode Instruments, AppDynamics, Splunk, ELK Stack
· Security & Compliance: GDPR, HIPAA, SOC 2, SSL/TLS, OAuth2, Biometric Authentication
· Cloud Services: AWS Amplify, Azure Mobile Apps, Firebase, Google Cloud Functions
