What are the responsibilities and job description for the Full Time Customer Service - General Labor / Warehouse Experience Needed position at Ace Advanedge?
Are you ready to transition from work boots and hard hats to a rewarding career with limitless growth potential? We are looking for motivated individuals in the Fresno, California area with a background in general labor or warehouse operations to join our team as Full-Time Customer Service Representatives. We aim to add 4-5 dedicated associates to enhance our customer service team.
In this role, you will play a vital part in helping customers by providing product and service information, facilitating the order process, and delivering exceptional account support. Individuals with backgrounds in construction, general labor, or warehouse environments often excel in our customer service positions due to their strong work ethic, determination, and resilience.
Key Responsibilities:
- Address customer inquiries and resolve complaints effectively.
- Provide detailed information about our products and services.
- Troubleshoot and resolve product-related issues and concerns.
- Maintain accurate documentation of customer interactions.
- Develop and sustain a comprehensive knowledge base of our evolving offerings.
- Assist customers in person with billing and equipment issues.
- Support new customer acquisition and qualify potential clientele.
Qualifications:
- Previous experience in customer service, sales, or related fields is preferred.
- Ability to build rapport and connect with customers.
- Strong work ethic and a proactive approach.
- Excellent prioritization and multitasking skills.
- Positive, professional demeanor.
- Exceptional written and verbal communication abilities.
What We Offer:
- Career Advancement Opportunities
- Weekly Bonuses and Incentives
- Comprehensive Training Provided
- Travel Opportunities
- Yearly Funded Vacations
If you're ready to embark on a fulfilling career in customer service and make a real impact, we encourage you to apply today! Join us in shaping exceptional customer experiences.
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Salary : $40,000 - $55,000
