Independent Aftermarket Manager
Stabilus is a global leader in the production of gas springs and dampers on five continents. Our products can be used in a wide variety of industries, such as the automotive and office chair manufacturing industries, furniture technology, solar industry, medical technology, and many other industrial applications. This position will be located in our U.S. Headquarters in Gastonia, NC.
Objectives
Plans, develops, and manages the sales organization for Stabilus Americas Independent Aftermarket in meeting the revenue growth, profitability goals, and market share objectives.
Main Tasks
- Primary customer representative for Stabilus Americas IAM business segment with responsibility to ensure that customer requirements are determined and addressed with the aim of enhancing customer satisfaction.
- Manage the IAM distribution center maximizing its efficiency and excellence.
- Owner of the IAM program in Americas. Including but not limited to :
Catalog
ContentContracts and deductionsBranding and Stabilus valueEtc..Meet the budgeted revenue and profitability goals.Ensure new business development activities achieve all customer specification requirements.New and current business launch timing, cost, quality, and procedure requirements are achieved.Marketing and promotion of Stabilus for IAM businessStrategic business plan development and implementation for IAM business segment.Achieve organization department cost budget objectives.Support competitive SWOT analysis to support strategic and tactical market planning initiatives.Manage Stabilus customer deliverable contracts, agreements, and obligations.Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts :Building reports
Providing technical information and explanationsPreparing quotations.Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.Identify, track, and interpret competitive requirements and actions.Service :
Mange customer expectations minimizing Stabilus costs.Stock changeovers.
Marketing expenditureProgram AllowancesAmong othersMaintain CRM system updated with the current activities.Secondary Tasks :
Proficiency with contact management programsAdministrative requirementsMonthly reportsWeekly prioritiesInput to competitive summaries.Education, Training, Certifications :
Undergraduate degree in Marketing, Logistics, Purchasing, Finance, Accounting, or Engineering.Experience :
Demonstrated history of performance in achieving business objectivesJob Knowledge and Skills :
Build and lead highly effective cross functional teams.Analytical and methodicalStructuredProcess thinker - pragmaticRelentless and tenacious in goal achievementHighly competitiveEmotionally strong and consistentStrong technical and analytic capabilitiesWritten and verbal communication skillsHighest personal integrity and honeWorking Conditions
The work environment includes a combination of office and plant settings.While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, chemicals, and heat.The noise level in the office environment is usually quiet to moderate.The noise level in the manufacturing environment is usually moderate to loud.Accountability / Impact of Errors
Accountability :Receives supervision from Business Unit Head Industrial in the form of goals and objectives.
Developed trust from team required to work effectively.Impact of Errors :Significant performance and financial impact potential related to administrative errors.
Confidential Data :Ability to manage confidential data relative to company and Customer information.
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.This position requires the ability to occasionally lift products and supplies, up to 30 pounds.Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
