Office Manager

Office Manager – General & Cosmetic Dermatology Practice

Job Title: Office Manager
Department: Administration
Reports to: Chief Executive Officer/Owner
Supervises: All Support Staff

Position Summary:

Ace Dermatology, a growing general and cosmetic dermatology practice in Centerville, Ohio, is seeking a highly professional and experienced Office Manager to oversee daily operations and support the expansion of our practice. This exempt management role is responsible for optimizing workflow, ensuring an excellent patient experience, and driving growth, particularly in the cosmetic sector.

Key Responsibilities:

• Operations & Leadership
• Manage daily office operations, delegating tasks to lead staff as needed.
• Ensure efficient patient flow and optimize scheduling for both medical and cosmetic services.
• Maintain and enforce office policies, procedures, and compliance with regulatory standards.
• Actively engage in short- and long-term planning to support business expansion.
• Staff Management & Development
• Recruit, hire, train, and evaluate clerical and administrative staff.
• Foster a positive and professional work environment with strong leadership and team-building.
• Financial & Administrative Oversight
• Manage office budgets, including supply inventory, vendor contracts, and cost optimization. Analyze operational performance and implement strategies to improve efficiency.
• Patient & Referral Satisfaction
• Maintain high levels of patient and referring provider satisfaction.
• Ensure outstanding customer service in all interactions
• Develop and implement marketing efforts to promote cosmetic treatments and grow patient base.
• Marketing & Business Development
• Actively participate in community outreach and referral network building.
• Drive patient engagement through marketing initiatives, events, and social media strategies.
• Collaborate with providers to enhance and promote cosmetic services.

Qualifications:

Education:

• Bachelor’s degree, preferably in Healthcare Administration, Business, or a related field.

Experience:

• Would like some administrative experience, preferably some in a healthcare management role.
• Experience in dermatology, aesthetics, or cosmetic services is highly valued
• Experience in Excel, Word, EHR systems, Ipads

Skills & Abilities:

• Strong leadership, problem-solving, and team management skills.
• Knowledge of medical practice operations, billing, and insurance policies.
• Proficiency in scheduling software, and practice management systems.
• Ability to set priorities, manage multiple responsibilities, and adapt to a fast-paced environment.
• Excellent verbal and written communication skills.

Additional Requirements:

• Ability to learn and assist in both clinical and clerical roles as needed.
• Must be comfortable marketing cosmetic services and engaging with the community.
• Position may rarely require local travel for business development and marketing efforts

Work Environment:

• Professional office setting with a focus on patient care and customer service.

If you are an experienced Office Manager with a passion for both medical and cosmetic dermatology, we invite you to apply and become a key part of our growing practice!

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• What EHR systems have you used?

Education:

• Bachelor's (Required)

Experience:

• Medical office management: 2 years (Required)

Ability to Commute:

• Dayton, OH 45458 (Required)

Work Location: In person

Salary : $19