What are the responsibilities and job description for the Office Manager Ace Handyman Services position at Ace Handyman Services?
Office Manager Job Description Overview
Customer Service
- The Office Manager is the primary person to answer the phone, strictly following the Call Blueprint & StratFix
- Check email daily and respond in kind.
- Acts as the CSR / Scheduler booking work orders and maintaining the schedule.
- Adjust schedule as needed to accommodate job extensions.
- Handles customer service issues as they arise.
- Write thank you notes as a follow up to each work order.
- 11 Month Warranty Calls
Personnel
Operations
Marketing
The 800 Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting " Show Me All Jobs " above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
