Year Round - Sales Associate in Dennis, Harwich, Yarmouth or Orleans

Year Round Openings in Orleans, Harwich Port, S. Dennis and S. Yarmouth! Come work in a company that supports its employees and values their contribution! Our business excels by helping people with their home improvement needs. Bring your positive, can-do attitude and we'll help train you to be successful.

General Position Summary:
Provide exceptional customer service, and proactively participate in the overall functioning of the Hardware Store.

Full-time or Part-Time position available with possible opportunity for year-round employment.

Starting Pay: $20 /hour. Overtime pay is 1.5 times regular pay for hours worked in excess of 40 hours/week.

Essential Duties & Responsibilities Include the following:

Customer Service:
• Provide a positive representation of [EMPLOYER].
• Possess a positive, friendly outgoing demeanor; work well with customers as well as associates.
• Provide exceptional Customer Service.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Ensure all phone calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers in finding the products they need to complete their projects, take them to the products, provide advice if you have knowledge in that area.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:
• Be available to work in 2 or more store locations. (Locations are in Orleans, Harwich Port, South Dennis, and South Yarmouth).
• Master the point-of-sale system and cash out customers at the register.
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with price changes, special orders, acehardware.com orders, and maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Properly Merchandise products, rotate seasonal items, end caps, assist with resets through the store.
• Participate in all store labor services such as mixing paint and cutting keys, glass, shades.
• Ensure signage is current throughout the store.
• Communicate any customer complaints or questions to Manager or General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Benefits: Permanent, year-round positions include:
• Health Insurance, FSA and HRA plan for full-time employees
• 401K plan
• Paid vacation

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Other Essential Requirements

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.

Salary : $20