Site Supervisor/Day Treatment Care Coordinator I

Benefits:

• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

ACE Wellness Center is seeking a dedicated and organized Site Supervisor/Day Treatment (DT) Care Coordinator I to oversee site operations while providing therapeutic support to clients. This dual-role position is vital in maintaining smooth office operations, managing staff, and ensuring high-quality mental health services through group therapy coordination.

Key Responsibilities:

Site Supervision & Operations:

• Set performance goals and deadlines in alignment with ACE’s vision.
• Organize workflows, delegate tasks, and ensure employees understand their responsibilities.
• Monitor employee productivity, provide constructive feedback, and coach staff.
• Issue orders and instructions for work execution, guiding staff as needed.
• Motivate and inspire employees to enhance performance and foster a positive work environment.
• Handle day-to-day office, client, and staff-related tasks to ensure efficient site operations.
• Collaborate with the Director of Day Treatment and Clinical Supervisor for site improvements and strategic planning.

Day Treatment Care Coordination:

• Support licensed therapists in facilitating group therapy sessions, managing group dynamics, and tracking client behaviors.
• Offer guidance and emotional support to clients, including crisis intervention when necessary.
• Partner with each client’s therapeutic team to achieve treatment goals, documenting progress through daily notes and reports.
• Float between different group therapy sessions as needed, including evenings or weekends, based on scheduling requirements.
• Ensure adherence to confidentiality guidelines and ethical standards during client interactions.

Administrative & Professional Development:

• Maintain attendance records and prepare materials for therapy sessions.
• Participate in ongoing training and professional development:
  • Relias Training: Qualified Training Plan, Youth Day Treatment Model, ACE De-escalation Training
  • Shadowing: 15 hours of day treatment observation
  • Weekly Floater Training: Mandatory participation
  • Relias Training Hours: 40 hours of required coursework

Qualifications:

• High School Diploma or GED (Associate or Bachelor’s degree preferred)
• Experience in group therapy, counseling, or mental health support roles preferred
• Strong interpersonal skills and ability to work with diverse populations
• Excellent organizational skills and attention to detail
• Proven leadership skills, with experience in supervising teams and managing workflows
• Ability to maintain composure and professionalism in challenging situations
• Flexibility and adaptability to changing schedules and priorities

Key Skills:

• Communication & Active Listening
• Conflict Management & Resolution
• Delegation & Team Coordination
• Coaching, Mentorship, and Feedback Delivery
• Change Management & Adaptability
• Strategic Planning & Organization
• Accountability & Integrity