What are the responsibilities and job description for the Floating Leasing Consultant position at Acento Real Estate Partners?
Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK! You can see it yourself before even applying... Check us out!
Who we are
Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space. Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices.
Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space. Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices.
We are growing and have an immediate opportunity for a Floating Leasing Agent.
What you will be doing
The Floating Leasing Agent is a challenging position that uses both sales and exceptional customer service to make a genuine impact on people’s lives.
The floating leasing Agent serves to:
(i) provide support during the due diligence period in the takeover of new apartment complexes and
(ii) the day-to-day leasing operations of the property that he/she is assigned, is responsible for assisting with all leasing duties related to the property, including maximizing occupancy, scheduling appointments, securing rentals, monitor and improve customer service with our residents and promoting resident retention
The floating leasing Agent serves to:
(i) provide support during the due diligence period in the takeover of new apartment complexes and
(ii) the day-to-day leasing operations of the property that he/she is assigned, is responsible for assisting with all leasing duties related to the property, including maximizing occupancy, scheduling appointments, securing rentals, monitor and improve customer service with our residents and promoting resident retention
PRIMARY RESPONSIBILITIES
- You will be responsible for the leasing of apartment homes, marketing, and administrative duties, in addition to creating an outstanding resident experience at our communities. You will work on a rotating schedule including weekends.
- As our brand ambassador, you will use your energetic, detail-oriented, and customer service focus to promote our brand as the best place to live and thrive. As we acquire assets you will also be involved in conducting file audit during the due diligence period in the takeover of new apartment complexes
General support to portfolio will include:
Leasing
- Conduct file audits at any assigned property
- Training leasing consultants on a needed basis shadowing them to make sure they are operating according to Acento policies.
- Conduct tours of the grounds of the community and show apartments to prospective residents
- Sell the community over the phone/internet to convert leads to on-site tours
- Greet all individuals that enter the leasing office in a friendly and professional manner
- Maintain thorough product knowledge of our property (floor plans, amenities, etc.) and the local community
- Apply product knowledge to prospective residents’ needs by effectively communicating features and benefits
- Represent the company in a professional manner at all times
Customer Service
- Develop and maintain professional relationships with prospective and current residents
- Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
- Handle resident calls and in-person concerns
- Respect boundaries of tenant confidentiality, ensure safety and uphold both local and Federal Fair Housing Laws
- Administrative
- Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
- Accept rental payments
- Facilitate the move-in and move-out process
- General clerical assistance including answering phones, taking messages, filing, etc.
- General support during Due Diligence process:
- Conduct lease audit during the due diligence period in the takeover process
- Support the walk of units during the due diligence period
- Support acquisitions and onboarding team with administrative and operational tasks.
What you will bring along
- Two (2) years of leasing experience in property management is required, or the equivalent combination of education and experience.
- Experience with Affordable, Section-8, HAP housing programs is a plus.
- Experience with RealPage Conventional & Marketing Suite products preferred.
- Proficient in Word, Excel, and Outlook.
We Take Care of Our People – we offer competitive salary & employee benefits
Our package includes:
- $1,000 SIGN-IN BONUS! (conditions apply)
- Medical, dental and vision insurance with employer-paid Health Reimbursement Account (HRA)
- Short, Long Term Disability insurance & Life employer-paid insurance
- 10 vacation days
- 7 sick days
- 11.5 paid holidays
- Employee Assistance Plan
- Referral program
- 401K Matching at 4%
- Gas allowance
COVID-19 considerations:
We follow all state local guidelines and have implemented strict protocols in line with CDC recommendations.
