Demo

Accounting Specialist

Acero Precision
West Chester, PA Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/14/2025

This is dual role for an Accountant and Customer Care.

Altus Spine is pursuing the best and the brightest in our industry. We have the ideal landing spot for the right person waiting for the right opportunity. Our Accounting Specialist and Customer Care is responsible for answering inbound calls, keying orders, tracking purchase orders and shipments, and providing general assistance to internal and external customers. Performs general bookkeeping and transactional accounting duties, including Accounts Payable, Accounts Receivable, Sales Order processing, and general ledger entries. Accounting duties are performed for all companies in the company portfolio.

Altus Spine, located in West Chester, PA., is a global medical device technology company focused on providing the highest quality design and manufacturing of spinal implants and instrumentation. Altus offers an extensive portfolio of surgical systems to facilitate minimally invasive surgery (MIS), complex spine correction, and degenerative procedures. Continuous development and dedication to delivering inventive solutions and quality by design drives Altus’ commitment to the medical community. We invite you to become a member of an organization that has established an outstanding reputation for quality and excellence. Highly competitive wages, a state-of-the-art-facility, an emphasis on work/life balance, career advancement, a team-centered workplace culture, and the opportunity to be your best is waiting for you at Altus Spine.

Our company promotes an environment that allows for continuous growth and promotion opportunities!

What We Offer

  • Overtime
  • Additional Benefits for Weekend Hours in the Machining Departments
  • 100% Employer Paid Medical Plan
  • 100% Employer Paid Employee and Family Assistance Program (EAP)
  • 100% Paid Uniforms
  • Dental / Vision Benefit Plans
  • Personal Time Off (PTO)
  • Paid Holidays
  • Relocation Assistance
  • Participation in Company 401k Plan with an Employer Percentage Match
  • Tuition Reimbursement.

What You Will Do

  • Maintain Event Calendar: coordinate with reps and hospitals on case information
  • Entry of Sales Orders and POs in a timely manor
  • Vendor invoices are entered and paid in a timely manner, within agreed terms and as directed by the President. Most invoices should be received via email.
  • Order Confirmations
  • Answer Phones
  • Work with the field on RMAs
  • Work with Quality and field representatives on customer complaints
  • Surgical Rep support
  • Order FedEx supplies and other MISC supplies needed for the warehouse
  • Manage Altus cars

Secondary Support:

  • Assist accounting with gathering POs from hospitals
  • AR/AP Responsibilities
  • Hospital pricing and approvals
  • Work with Engineering and Purchasing on creating and maintaining BOMs for sets
  • Runs open order report monthly and advises on back orders and clears old purchase orders.
  • Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
  • Develop an understanding of customers' needs, and take actions to ensure that such needs are met to avoid back orders and disruption to customers
  • Address back orders on a daily basis
  • Confirm scrub receipts and close out cases in GSS in real time.
  • Daily and direct communication with customers and sales reps regarding any shortages and options. Communicate same with Purchasing.
  • Correct any discrepancies with sales reps, hospital purchasing, sterile processing department managers
  • Liaise with distributors, and hospital staff on any pertinent issues

Who You Are

Must Haves:

  • Three (3) years of customer service and order entry work experience.
  • Associate's degree in accounting preferred.
  • Knowledge of MS Office Word, Excel, Outlook, Access, and Project (or similar products) is required.
  • Basic Accounting

Preferred:

  • Advanced knowledge of spine anatomy
  • Background in medical device industry is a plus

Skills and Competencies

  • Must possess excellent customer service skills, attention to project detail and the development of alternative plans to ensure satisfactory deliver of supplies, material, and equipment in accordance with contract terms.
  • Effective verbal, written, and client management skills
  • Strong time management and organization skills
  • Ability to work accurately and effectively under tight deadlines
  • Ability to Work independently as well as with teams
  • Ability to demonstrate good common sense and sound judgment
  • Ability to maintain confidentiality

Learn And Grow: Altus Spine is committed to growing the capabilities of our employees. We continue to build a learning community where you can work with team leaders who are highly skilled and work towards expanding your technical capabilities. Our team consists of teachers and learners who collaborate with each other to enhance each other’s growth!

Altus Spine is proud to be an Equal Opportunity Employer. Altus Spine does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

*Principals only. Recruiters please do not apply on behalf of your candidates to Altus Spine job posts. All applications and/or contact information submitted are kept on file and are the property of Altus Spine. Please note recruiting fees will not be honored with candidate applications submitted by recruiters.

Join a team committed to improving lives!

Job Type: Full-time

Pay: $21.69 - $25.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Work Location: In person

Salary : $22 - $25

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