What are the responsibilities and job description for the Full Time Teller position at ACFCU?
ACFCU is seeking a member-focused, detail-oriented, and reliable individual to join our Team as a Full-time Teller. As a Teller, you will be the first point of contact for our members, providing excellent service and ensuring accurate transactions. This role is an excellent opportunity to grow your career in the financial industry. Monday - Friday 9:30 p.m. to 6:00 p.m.
Key Responsibilities:
- Perform routine transactions, including loan payments, deposits, withdrawals, transfers, general ledger entries, MasterCard/VISA cash advances, cashier’s checks, and check cashing.
- Demonstrate efficiency and accuracy with financial transactions for members; receive funds, post transactions, and pay out funds as requested.
- Balance cash drawer daily to ensure accuracy in transactions. Be 100% balanced daily.
- Research, troubleshoot, and resolve members' and internal inquiries regarding policies/procedures and products.
- Greet members with a friendly and helpful attitude.
- Update name, address, or joint account information.
- Confirms intended transactions with members to ensure meeting needs and minimizing errors.
- Responsible for performing closing duties.
- Perform closing procedures such as turning off lights, closing lanes off, etc...
- Keep the teller supervisor informed of any out-of-the-ordinary situation.
- Learn and maintain a thorough working knowledge of Credit Union policies & procedures and stay current with trends within the credit union industry.
- Maintains member’s information confidential.
- Must follow all ACFCU’s policies and procedures. Maintain knowledge of all state and federal regulations that apply to Service Center positions.
- Perform other duties as assigned.
ACFCU is an equal opportunity employer.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cash Handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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