14890FD Banking Operations Second in Charge & Assistant to COO

Job Title: Banking Operations Second in Charge & Assistant to COO
Location: Onsite in Manhattan

Overview:
Are you ready to take on an essential role in a fast-paced, growing company? We re looking for a dynamic and detail-oriented Operations Assistant to support the Chief Operating Officer (COO) and help manage the day-to-day functions of our Operations Department. This role is designed to prepare you for growth within the company, with the opportunity to evolve into the Operations Department Manager over time. If you have a strong background in banking operations, critical thinking, and multitasking in a high-energy environment, we want to hear from you!

Responsibilities:

• Support the COO in overseeing the entire operations department, ensuring smooth and efficient functioning.
• Master multiple software packages, including Excel and Word, to assist with reporting, data analysis, and policy memos.
• Manage incoming customer and branch calls, ensuring effective communication and resolution of any inquiries.
• Multitask across a range of assignments, working within strict time frames to meet departmental goals.
• Maintain dual control and compliance throughout all operational processes to ensure accuracy and regulatory adherence.
• Prepare detailed policy memos and procedures, providing clear guidance and documentation for operational tasks.
• Assist with data analysis and critical thinking for decision-making, providing insights to help optimize operations.
• Grow into the role with the intention of becoming the Operations Department Manager, learning directly from the COO.

Qualifications:

• Experience: Prior experience in Back Office Banking Operations is a must. Knowledge of branch management is preferred, but not required.
• Skills:
• Excellent proficiency in Excel and Word.
• Strong attention to detail and ability to manage multiple tasks with precision and within tight deadlines.
• Advanced communication and comprehension skills critical for preparing clear, concise memos and interacting with both customers and colleagues.
• Strong critical thinking and data analysis capabilities.

Education: No college degree is required, but a relevant degree is preferred.

Salary:
Base salary of $80k-$85k, depending on skills and experience.

Why Join Us?
This is a fantastic opportunity for someone with banking operations experience to step into a leadership trajectory. If you re a self-starter with excellent organizational skills, a passion for problem-solving, and a drive to move into a management position, this is your chance to grow within a supportive, dynamic environment. The role offers not just a job, but a promotable career path, with the potential to lead the operations team as the Operations Department Manager in the near future.

Ready to take the next step in your career? Apply now!

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