What are the responsibilities and job description for the Credit Union Leadership Role position at Achieva Credit Union?
**Carrollwood Branch Overview**
The Carrollwood Branch is a thriving location within Achieva Credit Union, serving the needs of our members in the Tampa Bay area. Our team is dedicated to providing exceptional customer service, and we are seeking a dynamic leader to join our team as a Bilingual Assistant Branch Manager (English/Spanish).
About the Position**
The ideal candidate will have a strong background in leadership and customer service, with a focus on improving branch performance and delivering outstanding customer experiences. You will be responsible for overseeing daily branch activities, developing and implementing strategies to improve branch performance, and maintaining accurate records and reports.
Responsibilities:*
- Lead daily branch activities, ensuring efficient operation and high-quality customer service
- Develop and implement strategies to improve branch performance and customer satisfaction
- Manage a team of staff members, providing guidance and support to achieve departmental goals
- Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements:
- Minimum 2 years of experience in a leadership role within a financial institution
- Bachelor's degree in Business Administration or related field
- Fluent bilingual skills in English and Spanish
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- Retirement plan with company match
- Opportunities for professional growth and development
