Assistant Program Manager

Overview
We are seeking an experienced and dynamic Assistant Program Manager to lead and oversee various projects within our organization. The ideal candidate will possess strong leadership skills, detail-oriented, and a proven track record in managing complex programs. The Assistant Program Manager will collaborate with cross-functional teams to drive continuous improvement and implement best practices. This role involves a diverse range of responsibilities to support the management and operation of nonprofit services and programs. Key tasks include client interaction, appointment scheduling and tracking, transportation coordination, marketing efforts, data analysis, and various office-related projects. Strong communication and organizational skills are essential, as well as cultural competence. The position plays a crucial role in delivering high-quality service that meets both client and organizational needs.

Key Responsibilities:

• Oversee and ensure the success of program operations.
• Evaluate and assess program activities and curriculum.
• Assist with planning, execution, and delivery of multiple programs while ensuring alignment with organizational goals.
• Assist in organizing special events and field trips for the program.
• Support group therapy activities as needed.
• Contribute to marketing, outreach, and social media efforts.
• Build and maintain partnerships with local businesses, organizations, and media outlets.
• Develop surveys, evaluation forms, and prepare reports
• Analyze data to inform decision-making and optimize program outcomes.
• Stay informed about local community events and nonprofit initiatives.
• Represent the organization at community events and manage vendor tables.
• Be punctual, detailed- oriented and professional.
• Comply with all organizational policies and procedures.
• Coordinate transportation for program participants.
• Excellent leadership skills with the ability to motivate teams toward achieving common goals.
• Conduct risk management assessments to identify potential challenges and develop mitigation strategies.
• Perform root cause analysis to address issues effectively and enhance program performance
• Track and manage program material inventory.
• Develop marketing materials and manage social media engagement.
• Uphold confidentiality standards in line with PHI and HIPAA regulations.
• Ensure cleanliness and organization of office, classrooms, and shared spaces.
• Monitor office equipment and report any needed repairs.
• Attend required meetings and training sessions.

Required Competencies:

To succeed in this role, the Assistant Program Manager should demonstrate the following:

• Integrity: Maintain professionalism, reliability, and a personable demeanor.
• Ethical Standards: Treat others with respect and align actions with organizational values.
• Oral Communication: Effectively communicate clearly and concisely.
• Problem Solving: Address challenges promptly and analyze information skillfully to make sound decisions.
• Confidentiality: Maintain discretion and sound judgment in handling sensitive information.
• Written Communication: Write clearly and professionally.
• Time Management: Prioritize tasks, plan effectively, and use time efficiently.

Qualifications:

• Excellent communication and customer service skills.
• A minimum of 2 years of administrative assistant experience.
• Ability to multi-task and remain highly organized.
• Proactive team player with a willingness to improve and contribute.
• Proficiency in MS Word, Excel, Google Docs, and other standard office software.
• Knowledge of nonprofit organizations and grant writing is preferred.
• Must pass background/criminal check

Join us in this exciting opportunity to make a significant impact within our organization by driving successful program outcomes!

Job Types: Part-time, Temporary

Pay: From $25.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• 1099 contract

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Charlotte, NC 28215 (Required)

Ability to Relocate:

• Charlotte, NC 28215: Relocate before starting work (Required)

Work Location: In person

Salary : $25