What are the responsibilities and job description for the Defense Red Switch Network Technician position at ACI Solutions?
Job Details
ACI Solutions is seeking a Defense Red Switch Network (DRSN) Technician to support our operations in Herndon, VA. This critical role is responsible for maintaining secure communication systems in support of national security.
This is a mission-critical position requiring a flexible schedule to support a small team. Candidates must be comfortable working night shifts and willing to cover additional shifts as needed.
Responsibilities:
The Defense Red Switch Network (DRSN) Technician will be responsible for, but not limited to:
- Operate and maintain (O&M) DRSN equipment, including the Digital Small Switch - 2A (DSS-2A) and GENEA systems.
- Perform all O&M actions in accordance with Defense Information System Network (DISN) and Defense Red Switch Network (DRSN) Operations and Maintenance (O&M) guidelines.
- Troubleshoot, diagnose, and repair DRSN telephone switches, Integrated Services Telephones (IST), Executive Touch Screen Phones (TXP), cryptographic devices, and supporting equipment.
- Maintain technical and circuit drawings, as well as system documentation and logs.
- Manage and maintain the DRSN master station log in compliance with DISA Circulars.
- Conduct database management 24/7, including telephone number changes, hotline modifications, conference updates, and routing adjustments per the DISA, Telephone Control Officer (TCO), or Contracting Officer Representative (COR) directives.
- Facilitate the Return Merchandise Authorization (RMA) process for equipment repairs and report all service actions to the COR or NCOIC.
- Ensure compliance with Information Assurance (IA) policies, maintaining the Authority to Operate (ATO) for DRSN systems.
- Perform preventative maintenance checks and services (PMCS) to ensure system readiness.
- Update cryptographic devices and perform Crypto Responsible Officer (CRO) duties.
- Train personnel on DRSN equipment operation, including IST, DSS-2A, ECC, CEU, Miniaturized Dual-Function Adapter (MDA), Digital Phone Multiplexer (DPM), Universal Digital-Loop Transceiver Multiplexer (UMUX), and KIV-19M.
- Assist the Node Site Coordinator (NSC) in maintaining accurate circuit drawings and preparing for government inspections.
- Maintain a secure email account for communication and reporting.
- Support shift coverage and provide on-call support when required.
Required Qualifications:
- Active Top-Secret Security Clearance
- Security Certification
- 5 years of hands-on experience with the Defense Red Switch Network (DRSN).
- Completion of the DRSN GENEA Military Technical Training course at Fort Huachuca, Arizona.
- Availability for a rotating 12-hour night shift schedule (6 PM 6 AM):
- Week 1: 3 days (36 hours)
- Week 2: 4 days (48 hours)
- Willingness to cover additional shifts as needed.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
