DSS-System Administrator 4

Short Description :

System administrator 4

Maximum Vendor Submittal Rate is

Complete Description :

Oversee and control comprehensive IT Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements.

The System Administrator (SA) serves as the

highest-level technical experts. The

administrator uses advanced enterprise operations systems and coordinates with

teams of IT specialists, analysts, administrators, and developers to operate

and maintain a large IT enterprise that supports over 10,000 social services

staff across the Commonwealth. The

administrator is responsible for four fundamental areas across multiple

platforms : Managed

File Transfers : The administrator will work as a team to develop new

transfer jobs to meet business needs, security requirements and operation

standards. This will require knowledge

of secure transfer protocols, LINUX file / folder permission and a

comprehensive understanding of the Software Development Life Cycle (SDLC). This

includes, but is not limited to, Cloud, SAAS, and Low-Code application

platforms, and also includes development of the GoAnywhere Product.

Batch

Management : The administrator will provide support services for

the production scheduling system and batch execution, currently using Client

Control-M being supported by Virginia Information Technologies Agency (VITA).

Monitoring :

The administrator will use an integrated, advanced suite of software tools and

IT Infrastructure Library (ITIL) best practices to monitor, detect, alert, control,

and respond to outages related to LINUX / Windows server, network glitches, job

failures and software issues.

Service

Desk Support : The administrator provides expert support to

customers and other staff for the systems they monitor. This includes the

ability to research failures, provide next steps for resolution to users, take

actions to resolve issues, and evaluate actions needed to prevent recurring

problems.

The system administrator has proficient knowledge of

multiple platforms and file transfer processes with the ability to develop

solutions based on business requirements.

The system administrator designs, writes, tests,

debugs / troubleshoots, and maintains processes required for the successful

communication of files with both internal and external trading partners.

The system administrator will be responsible for the

management and maintenance of the Operations Documents and Runbooks / Playbooks

The position responsibility will include the

preparation of system documentation and configuring file transfer solutions to

deliver quality, cost effective and timely deliverables according to the

departments lifecycle development approach (SDLC). This includes :

• Clarifying requests for enhancements or systems

changes with Application Development, Security Operations (SECOPS), System and

Business Analysts.

to develop effective automated solutions.

configurations, unit test plans, and other supporting technical documentation.

a review process.

In addition to these major areas of responsibilities,

the administrator will support other operational duties as assigned.

Required / Desired Skills and Amount of Experience :

GoAnywhere - MFT Required 5 Years

GoAnywhere - Development Required 5 Years

Batch Management Required 5 Years

CMDB Experience Required 5 Years

ITIL v4 Foundations Highly desired 3 Years

Questions :

Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?

Question 2 Please list candidate's email address.